Senior Program Administrator, Defense & Aerospace

Sanmina Corporation; Huntsville (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Sanmina Corporation, a global EMS leader with a long history in Huntsville, Alabama, is seeking a Sr Program Administrator to manage pre-sales service functions, RMAs, and returns documentation. The role interfaces with customers, sales, and service teams to track orders, pricing, and fielding requests, while maintaining precise records of returns, repairs, and delivery schedules.

The position emphasizes coordinating the supply-commit and demand-management processes, ensuring timely

Qualifications

• 4-6 years program administrator experience in a manufacturing environment.
• Experience with computers and Microsoft Word/Excel.

Responsibilities

• Administer the supply-commit process.
• Coordinate the supply-commit process in conjunction with purchasing, planning, production & program management.
• Communicate order status and commits to customer.
• Coordinate commit improvement/reschedule requests.
• Escalate to the respective Program Manager and other relevant plant personnel in resolving any demand and supply conflicts.
• Facilitate the resolution of any ‘standard’ planning / ordering requests with the customer and the site.
• Establish a formal commit communication with the customer (weekly, daily).
• Utilize the backlog analyzer to improve order management performance.
• Understand the customer contract terms and its implications on the order process.
• Understand the product lead-time portfolio and its implications on the order process.
• Maintain complete and detailed files on all customer demand and resulting MDS/MRP execution.
• Generate and maintain the respective customer’s waterfall analysis.
• Escalation to the respective Program Manager any potential customer care issues between SANMINA-SCI and the customer.
• Participate in the generation of the quarterly customer account reviews to the customer.
• Support operations in all customer related activities.
• Build and promote a healthy business relationship between SANMINA-SCI and the customer.
• Coordination of all Engineering Changes including as how it relates to Product deliveries, pricing, etc.
• Coordination of all Customer reports. Reports prepared by appropriate CFT Owner and issued to Customer on time.
• Support QBR preparation.
• Maintenance of Customer report profile: detail report, content, owner and frequency of distribution

Skills

Program administration

MS Office

Customer coordination

Tools

MS Excel

MS Word

Job description

Sanmina Corporation, a global EMS leader with a long history in Huntsville, Alabama, is seeking a Sr Program Administrator to manage pre-sales service functions, RMAs, and returns documentation. The role interfaces with customers, sales, and service teams to track orders, pricing, and fielding requests, while maintaining precise records of returns, repairs, and delivery schedules.

The position emphasizes coordinating the supply-commit and demand-management processes, ensuring timely