Senior Professional Services Engineer for AI Security

Snyk Ltd.; Boston (MA); On-site; USD 150,000 - 200,000; Full time

Job summary

Snyk Ltd. is seeking a Senior Professional Services Engineer to join our Customer Solutions team. You will work directly with customers to design and implement secure, cloud-native solutions, blending hands-on engineering with consulting and AppSec expertise.

You’ll help customers ship secure code at scale, craft technical solutions, and collaborate with Product and R&D to turn feedback into improvements across CI/CD pipelines, source control, and security tooling.

Qualifications

• 8+ years of industry experience as a software engineer, consultant, or Application Security Engineer, including hands‑on use of Application Security tools.
• Hands‑on experience writing code in Python or JavaScript.
• Hands‑on experience building pipelines and deploying code with CI/CD tools such as Jenkins and GitHub Actions.
• Hands‑on experience with git‑based SCM tools such as GitHub and GitLab.
• Proficiency with the Linux command line.
• Understanding of software development, the SDLC, and DevOps methodologies.
• Excellent verbal and written communication skills, with a genuine drive to help customers succeed.
• Bachelor’s degree in CS, IT, Engineering, or ITSec, or equivalent experience.
• Working fluency with AI‑assisted tools such as Claude or Gemini to speed up scripting, documentation, and analysis.
• Nice to have: experience in a post‑sales technical implementation role for an AppSec, CI, or DevSecOps product or service.
• Nice to have: experience with technical scoping and writing technical Statements of Work.

Responsibilities

• Work directly with customers on implementation and consulting engagements, owning delivery from discovery through hand-off.
• Write code and deliver technical integrations, configurations, and specialized solutions that fit each customer’s environment and workflows.
• Partner with Sales and Solutions Engineering on pre‑sales activities, including technical scoping and preparing Statements of Work.
• Act as the voice of the customer, bringing direct feedback to Product and R&D to shape and test Snyk products.
• Deliver work on time and raise risks and roadblocks early, with clear options for the customer and the account team.
• Develop integrations and tooling around Snyk products that other teams and customers can reuse.
• Contribute blog posts and other thought leadership that share what you learn in the field.
• Advise customer engineering and security teams on rolling out Snyk across CI/CD pipelines and source control platforms.

Skills

Hands-on coding

CI/CD pipelines

Git-based workflows

Python/JavaScript scripting

Linux CLI

Security tooling

Customer-facing consulting

Technical scoping & SOW

Education

Bachelor's degree in CS, IT, Engineering, or ITSec

Tools

Jenkins

GitHub Actions

GitLab

Job description

Snyk Ltd. is seeking a Senior Professional Services Engineer to join our Customer Solutions team. You will work directly with customers to design and implement secure, cloud-native solutions, blending hands-on engineering with consulting and AppSec expertise.

You’ll help customers ship secure code at scale, craft technical solutions, and collaborate with Product and R&D to turn feedback into improvements across CI/CD pipelines, source control, and security tooling.