Senior Professional Services Engineering Manager

Hyosung America, Inc; Charlotte (NC); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Hyosung America, Inc. is seeking a PS Engineer Manager to lead a team of project managers responsible for delivering professional services software projects.

The role oversees initiation, planning, execution, control, and profitable delivery, while driving best practices and customer satisfaction. The PS Manager will mentor staff, manage scope, schedules, budgets, risks, and communications, and act as the primary customer escalation point with strong leadership and relationship management

Formación

• Minimum of ten years experience in Project Management/Program Management.
• Previous experience managing a team of project managers.
• Strong PM skills and understanding of technology, such as software, hardware, networking, systems development and implementation.
• Successful experience in delivering professional services such as consulting, system implementation, software integration and support.
• Extensive business and technical experience.
• Four-year degree in business or a technical degree.
• PMI Certification desired.

Responsabilidades

• Establish frameworks for project management governance across programs and projects.
• Provide leadership and coaching to project managers and staff.
• Support planning, pricing and statements of work with customers and internal teams.
• Drive continuous improvement of delivery processes and tools.
• Ensure timely, cost-effective and quality project deliverables.
• Maintain timely communications through status meetings and reporting.
• Travel 10-20%.

Conocimientos

Project management

Team leadership

Agile/Waterfall

Communication

Educación

PMI Certification

Bachelor's degree

Herramientas

SOW development

Scheduling tools

Descripción del empleo

Hyosung America, Inc. is seeking a PS Engineer Manager to lead a team of project managers responsible for delivering professional services software projects.

The role oversees initiation, planning, execution, control, and profitable delivery, while driving best practices and customer satisfaction. The PS Manager will mentor staff, manage scope, schedules, budgets, risks, and communications, and act as the primary customer escalation point with strong leadership and relationship management