PMO Manager – Professional Services Delivery

Hyosung; Charlotte (NC); Presencial; USD 120.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Descripción de la vacante

Nautilus Hyosung America, Inc. in Charlotte, NC seeks a PS Manager to lead a team of project managers and own the delivery portfolio of Professional Services projects, ensuring profitable software delivery and strong customer relationships.

The role drives best practices, mentors staff, coordinates with multiple groups, and serves as principal escalation point for customers, with 10–20% travel.

Formación

• Minimum of ten years’ experience in Project Management/Program Management.
• Previous experience managing a team of project managers.
• Strong Project Management skills and understanding of technology (software, hardware, networking, systems development and implementation).
• Successful experience delivering professional services such as consulting, system implementation, software integration and support.
• Extensive business and technical experience.
• Four-year degree in business or a technical degree.

Responsabilidades

• Establish project management governance frameworks (Agile, Iterative, Waterfall).
• Provide HR management responsibility for project management staff.
• Support PMs in planning, pricing and creating statements of work; develop schedules with customer input.
• Mature the project management practice through education, processes and tools.
• Oversee portfolio management: strategic planning, roadmaps, execution and reporting.
• Lead and support PMs to deliver timely, cost-effective, quality deliverables.
• Maintain timely communications through status meetings and reporting.
• Advise PMs on scope, issues, schedules, requirements and budgets.
• Assess performance of programs, projects and PMs.
• Identify and resolve issues and conflicts within project teams.
• Travel 10-20%.

Conocimientos

Project management

Leadership

Stakeholder management

Communication

Educación

Bachelor's degree in business or technical field

10+ years PM/Program Management experience

Descripción del empleo

Nautilus Hyosung America, Inc. in Charlotte, NC seeks a PS Manager to lead a team of project managers and own the delivery portfolio of Professional Services projects, ensuring profitable software delivery and strong customer relationships.

The role drives best practices, mentors staff, coordinates with multiple groups, and serves as principal escalation point for customers, with 10–20% travel.