Senior Professional Service Sales Manager

Egnyte; Northern (KY); Hybrid; USD 110,000 - 120,000; Full time

Benefits offered by this job

Flexible hours

Paid holidays and sick time

401(k) with company match

Health Savings Account (HSA)

Job summary

Egnyte is seeking a Senior Professional Services Sales Manager to drive revenue through expert pre-sales leadership and deep knowledge of Egnyte’s services. This remote role supports opportunities across the U.S., aligning customer needs with scalable professional services and successful delivery.

You will partner with SaaS Account Executives, translate complex processes into client value, and guide scopes, costs, and SOWs while collaborating with Success, Product, Engineering, Marketing and

Qualifications

• 15+ years of experience in technology consulting or customer-facing sales roles.
• Experience with sales cycles as pre-sales engineer or sales manager.
• Experience working with MSPs desirable.
• Experience with data migrations, Cloud vs On-prem, or Security/Governance desirable.
• Track record of meeting objectives and exceeding targets at top companies.
• Ability to understand technical concepts and learn new technologies.

Responsibilities

• Partner with SaaS Account Executives to scope customer needs and articulate value of Egnyte Professional Services.
• Act as a consultative seller, translating services solutions into customer value and faster time-to-value.
• Assist Customer Success teams in expanding install base opportunities.
• Help evolve PS sales collateral and customer pitches.
• Review and approve scope and cost of Professional Services; support SOW creation.
• Engage with customers during sales cycle, early implementation, and transition to servicing.
• Collaborate with Product, Engineering, Marketing, and Sales to drive cross-functional initiatives.

Skills

Sales leadership

Pre-sales

MSP experience

Cloud/SaaS

Client management

Education

Bachelor's degree

Tools

CRM: Salesforce

Job description

SENIOR PROFESSIONAL SERVICES SALES MANAGER

REMOTE, ANY ALLOWABLE STATE

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

• Invested Relationships
• Fiscal Prudence
• Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

The Sr. Professional Services Sales Manager will play an integral role supporting the sale of Egnyte Services. You will leverage your deep experience leading implementations, as well as expert knowledge of Egnyte to inspire customer confidence. This role will help prospect’s architect best practice solutions that address specific customer business needs while being practical to implement and easy to service. You will be the critical link between commitments made during the sale and delivery during the implementation. This is an ideal opportunity for someone with a background in technology, consulting, client management, and pre-sales to take a leading role in driving Egnyte’s growth.

WHAT YOU’LL DO:

• Partner with SaaS Account Executives on new business opportunities, articulate value of Egnyte Professional Services and engage in a timely manner to scope customer/prospect needs
• Be an expert B2B consultative seller with the ability to articulate complex processes easily and translate Egnyte Services Solutions into customer value and improved time to value
• Assist Customer Success teams on install base expand opportunities by engaging with customers to scope and propose solution/services
• Help evolve and improve Professional Services sales collateral and customer pitches
• Review, advise on and approve the scope and cost of Professional Services
• Support SOW creation by being an expert on Egnyte technology and by representing the interests of customers and the Professional Services team
• Customer architecture review during the sales cycle and final solution planning post sales as required
• Work closely with clients during the sales cycle, early in the implementation phase, and through their transition to servicing, to ensure satisfaction
• Support the implementation team and customer on any sales related escalation topics
• Continually search for ways to improve Services offerings and the methods by which customers are on-boarded to Egnyte
• Play a leading role in the development of the Services team and Egnyte as we scale, including process, people, and technology
• Be the voice of PS Sales on internal Egnyte digital transformation programs to ensure cross functional teams implement robust processes & systems for the Egnyte PS line of business
• Lead cross-functional initiatives, e.g., with Customer Success, Product, Engineering, Marketing, and Sales departments

YOUR QUALIFICATIONS:

• Minimum of 15 years of Experience with 5 years focused on technology consulting, in customer-facing roles.
• Demonstrated experience with the sales cycle as a pre-sales engineer or a sales manager
• Experience working for / with MSPs is highly desirable.
• Experience working on products and programs related to data migrations between Cloud and On-premises sources, and/or Security and Governance is desirable
• Record of consistently meeting objectives and exceeding targets at top-performing companies
• Demonstrated expertise in technology, including comfort with technical concepts and ability to learn new technology applications
• Interpersonal skills, including the ability to work with both technical and business team members
• Bachelor’s degree

COMPENSATION:

• Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $110k - $120k annually as well as bonus. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.

BENEFITS:

• Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
• Paid holidays and sick time
• 401(k) with company match
• Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options
• Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family
• Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
• Gym, cell phone, and internet reimbursement
• Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)
• Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
• Your own Egnyte account with lifetime access
• HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place
• One Medical virtual care, providing you with healthcare access across the country

Equal Employment Opportunity

Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

At Egnyte, we embrace our unique differences and thrive on the individuality of our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and foster connectedness across our varied workplace.

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