Senior Production Support Lead - 24/7 Financial Tech

001 The Northern Trust Company; Chicago (IL); On-site; USD 115,000 - 195,000; Full time

Job summary

The Northern Trust Company is seeking a Production Support Engineer to join its Wealth Management tech environment. The role focuses on production stability, incident management, and collaboration with development teams to deliver reliable, scalable solutions.

Ideal candidates have significant Java-based application support experience, knowledge of cloud technologies, and the ability to operate in a fast-paced, client-centric financial services setting. Weekend on-call may be required.

Qualifications

• Authorized to work in the U.S. without the need for sponsorship now or in the future.
• 5–8+ years of application development/support experience.
• Experience supporting business applications on Java and database technologies.
• Past experience in DevOps or SRE roles is a plus.
• Understanding of SSDLC and related methodologies.
• Experience working in Agile/XP environments.

Responsibilities

• Lead production stability efforts and prevent production issues.
• Familiarity with ITIL processes and project methodologies.
• Assist and drive Change/Incident/Problem Management and project releases.
• Provide leadership and guidance to junior staff.
• Coordinate with onsite and offshore NT partners to support applications.
• Attend on-call after hours, including weekends, for high/critical issues.

Skills

Java

J2EE

Pivotal Cloud Foundry

Cloud Computing

RESTful interfaces

GIT

Gradle

Maven

Spring Boot

React.js

Tools

Oracle PL/SQL

Job description

The Northern Trust Company is seeking a Production Support Engineer to join its Wealth Management tech environment. The role focuses on production stability, incident management, and collaboration with development teams to deliver reliable, scalable solutions.

Ideal candidates have significant Java-based application support experience, knowledge of cloud technologies, and the ability to operate in a fast-paced, client-centric financial services setting. Weekend on-call may be required.