Senior Production Lead – Books & Fulfillment

Shutterfly; Fort Mill (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Shutterfly in Fort Mill, SC is seeking a hands-on manufacturing leader to oversee safety, quality and throughput on the production floor. You will coach associates, drive metrics, and coordinate cross‑training while ensuring on‑time fulfillment of all products.

Join a team that values safety, reliability and continuous improvement, and collaborate with Leads, Shift Managers, and technicians to optimize operations.

Qualifications

• Experience as a manager, supervisor, or lead operator in manufacturing.
• Experience with high-volume, repetitive manufacturing.
• Able to stand for long periods and work fast-paced shifts.
• Two-year associate degree preferred.
• Proficient with Microsoft Outlook, Word, and Excel.
• Strong communication and documentation skills.
• Able to lift up to 50 lbs and perform repetitive tasks.
• Willing to work in multiple production areas as needed.

Responsibilities

• Follows and enforces all facility and department safety rules, including conducting safety walkthroughs and training of other associates
• Reports all injuries or prohibited activities to manager on a very timely basis
• Conducts quality meetings, communicates quality metrics within the department and escalates quality issues with management, technical staff, and other shifts
• Conducts discussions with associates and communicates all production and quality metrics within the department
• Creates cross‑training matrix to show the cross‑training needs of the department
• Works with forecast planning and sets goals for the departments
• Understands and executes whatever it takes for on‑time fulfillment of all products
• Maintain a good professional relationship with all associates, Leads, Shift Managers, Technicians
• Assist operators by answering questions and demonstrating operations
• Make recommendations for new procedures
• Review with Shift Manager any personnel needs/issues on a daily basis
• Ensure all work processes are completed accurately and according to work instructions
• Ensure all proper start of shift, end of shift, job tickets, and end of shift pass‑downs are completed fully at the end of each shift or before product moves to another area
• Fill in for Leads in your department as needed.
• Fill in for Shift Manager when needed and know and understand how to complete all shift communications

Skills

Manager experience

High-volume production

Fast-paced work

Microsoft Office

Detail oriented

Communication skills

Diversity & inclusion

Lifting 50 lbs

Education

Associates degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Shutterfly in Fort Mill, SC is seeking a hands-on manufacturing leader to oversee safety, quality and throughput on the production floor. You will coach associates, drive metrics, and coordinate cross‑training while ensuring on‑time fulfillment of all products.

Join a team that values safety, reliability and continuous improvement, and collaborate with Leads, Shift Managers, and technicians to optimize operations.