Senior Lead - Cards 4th Shift

Shutterfly; Fort Mill (SC); On-site; USD 55,000 - 72,000; Full time

Job summary

Shutterfly in Fort Mill, SC seeks an experienced supervisor/lead operator to manage daily manufacturing activities and safety protocols. You will drive production metrics, support cross-training, and coordinate with shift teams to ensure on-time fulfillment of all products.

The role requires strong communication, a dependable work ethic, and the ability to work long shifts in a fast-paced environment. You will collaborate with Leads and Shift Managers to maintain quality and efficiency across

Qualifications

• Experience in supervision or lead roles in manufacturing.
• Experience with high-volume repetitive manufacturing.
• Ability to work at a fast pace and stand for long periods.
• Excellent communication and record-keeping skills.
• Willingness to work flexible hours and across production departments.

Responsibilities

• Follows and enforces all safety rules and conducts safety walkthroughs.
• Reports injuries or prohibited activities to the manager.
• Delivers quality meetings and communicates metrics across shifts.
• Maintains production and quality metrics and escalates issues.
• Creates cross-training matrix and supports forecast planning.
• Ensures on-time fulfillment of all products and correct hand-offs between areas.

Skills

Leadership

High-volume manufacturing

Fast-paced work

Communication skills

Flexible hours

Long shifts

Learning new jobs

Team player

Diversity & inclusion

Education

Associate degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

What You’ll Do Here:

• Follows and enforces all facility and department safety rules, including conducting safety walkthroughs and training of other associates
• Reports all injuries or prohibited activities to manager on a very timely basis
• Conducts quality meetings, communicates quality metrics within the department and escalates quality issues with management, technical staff, and other shifts
• Conducts discussions with associates and communicates all production and quality metrics within the department
• Creates cross‑training matrix to show the cross‑training needs of the department
• Works with forecast planning and sets goals for the departments
• Understands and executes whatever it takes for on‑time fulfillment of all products
• Maintain a good professional relationship with all associates, Leads, Shift Managers, Technicians
• Assist operators by answering questions and demonstrating operations
• Make recommendations for new procedures
• Review with Shift Manager any personnel needs/issues on a daily basis
• Ensure all work processes are completed accurately and according to work instructions
• Ensure all proper start of shift, end of shift, job tickets, and end of shift pass‑downs are completed fully at the end of each shift or before product moves to another area
• Fill in for Leads in your department as needed.
• Fill in for Shift Manager when needed and know and understand how to complete all shift communications

The Skills You’ll Bring:

• Previous Manager, Supervisor, or Lead Operator experience in manufacturing or equivalent experience
• Experience with high volume repetitive manufacturing
• Ability to work at a fast pace, stand for long periods of time (12 hours+), and work flexible hours when needed
• 2 Year Associates Degree preferred
• Working knowledge of Microsoft Outlook, Word, Excel
• Detail oriented and has good record keeping skills
• Excellent communication skills
• Able to work in a culturally diverse environment
• Must be dependable, reliable and have a good work ethic
• Able to lift up to 50 lbs., crouch, reach, bend and perform repetitive actions with hands and arms
• Highly adaptable to change and possess willingness to learn new jobs
• Willing to handle crucial conversations
• Able and willing to work in other Production Departments on the Manufacturing floor when business needs

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.