Senior Lead - Books 4th Shift

Shutterfly; Fort Mill (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Shutterfly in Fort Mill, SC is seeking a hands-on manufacturing leader to oversee safety, quality and throughput on the production floor. You will coach associates, drive metrics, and coordinate cross‑training while ensuring on‑time fulfillment of all products.

Join a team that values safety, reliability and continuous improvement, and collaborate with Leads, Shift Managers, and technicians to optimize operations.

Qualifications

• Experience as a manager, supervisor, or lead operator in manufacturing.
• Experience with high-volume, repetitive manufacturing.
• Able to stand for long periods and work fast-paced shifts.
• Two-year associate degree preferred.
• Proficient with Microsoft Outlook, Word, and Excel.
• Strong communication and documentation skills.
• Able to lift up to 50 lbs and perform repetitive tasks.
• Willing to work in multiple production areas as needed.

Responsibilities

• Follows and enforces all facility and department safety rules, including conducting safety walkthroughs and training of other associates
• Reports all injuries or prohibited activities to manager on a very timely basis
• Conducts quality meetings, communicates quality metrics within the department and escalates quality issues with management, technical staff, and other shifts
• Conducts discussions with associates and communicates all production and quality metrics within the department
• Creates cross‑training matrix to show the cross‑training needs of the department
• Works with forecast planning and sets goals for the departments
• Understands and executes whatever it takes for on‑time fulfillment of all products
• Maintain a good professional relationship with all associates, Leads, Shift Managers, Technicians
• Assist operators by answering questions and demonstrating operations
• Make recommendations for new procedures
• Review with Shift Manager any personnel needs/issues on a daily basis
• Ensure all work processes are completed accurately and according to work instructions
• Ensure all proper start of shift, end of shift, job tickets, and end of shift pass‑downs are completed fully at the end of each shift or before product moves to another area
• Fill in for Leads in your department as needed.
• Fill in for Shift Manager when needed and know and understand how to complete all shift communications

Skills

Manager experience

High-volume production

Fast-paced work

Microsoft Office

Detail oriented

Communication skills

Diversity & inclusion

Lifting 50 lbs

Education

Associates degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

What You’ll Do Here

• Follows and enforces all facility and department safety rules, including conducting safety walkthroughs and training of other associates
• Reports all injuries or prohibited activities to manager on a very timely basis
• Conducts quality meetings, communicates quality metrics within the department and escalates quality issues with management, technical staff, and other shifts
• Conducts discussions with associates and communicates all production and quality metrics within the department
• Creates cross‑training matrix to show the cross‑training needs of the department
• Works with forecast planning and sets goals for the departments
• Understands and executes whatever it takes for on‑time fulfillment of all products
• Maintain a good professional relationship with all associates, Leads, Shift Managers, Technicians
• Assist operators by answering questions and demonstrating operations
• Make recommendations for new procedures
• Review with Shift Manager any personnel needs/issues on a daily basis
• Ensure all work processes are completed accurately and according to work instructions
• Ensure all proper start of shift, end of shift, job tickets, and end of shift pass‑downs are completed fully at the end of each shift or before product moves to another area
• Fill in for Leads in your department as needed.
• Fill in for Shift Manager when needed and know and understand how to complete all shift communications

The Skills You’ll Bring

• Previous Manager, Supervisor, or Lead Operator experience in manufacturing or equivalent experience
• Experience with high volume repetitive manufacturing
• Ability to work at a fast pace, stand for long periods of time (12 hours+), and work flexible hours when needed
• 2 Year Associates Degree preferred
• Working knowledge of Microsoft Outlook, Word, Excel
• Detail oriented and has good record keeping skills
• Excellent communication skills
• Able to work in a culturally diverse environment
• Must be dependable, reliable and have a good work ethic
• Able to lift up to 50 lbs., crouch, reach, bend and perform repetitive actions with hands and arms
• Highly adaptable to change and possess willingness to learn new jobs
• Willing to handle crucial conversations
• Able and willing to work in other Production Departments on the Manufacturing floor when business needs

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
This position will accept applications on an ongoing basis until filled.