Senior Production Coordinator

Trigger House LLC; Portsmouth (NH); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) match

Paid time off

Job summary

Trigger House LLC seeks a Senior Production Coordinator to elevate cross-team coordination and oversee complex experiential programs from conception to delivery. Building on the Production Coordinator role, this position partners with Production Leads, Fabrication, Creative, and Operations to ensure excellence across the full production lifecycle.

The role favors strategic thinkers with industry experience, independent decision‑making, and a mentoring mindset.

Qualifications

• Bachelor’s degree or equivalent experience in experiential marketing or production.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to manage shifting priorities with minimal supervision.
• Open to feedback and process improvement.

Responsibilities

• Lead planning and execution of complex event logistics and travel coordination.
• Act as logistics lead on major programs, identifying risks and proposing solutions.
• Own cross-functional communication across Production, Operations, Creative, and Fabrication.
• Refine internal documentation processes for accuracy and timeliness.
• Lead meetings and translate action items into clear next steps.

Skills

Exceptional communication

Highly organized

Problem solving

Adaptable

Team collaboration

Education

Bachelor’s degree in experiential marketing/production or related field

Tools

Project management software

Budget tracking tools

Vendor management systems

Job description

The Senior Production Coordinator plays a key role within Trigger House’s fast-paced experiential production environment. Building on the foundational responsibilities of the Production Coordinator role, this senior position provides advanced oversight, elevated cross-team coordination, and proactive management of complex programs. The Senior Production Coordinator serves as a trusted partner to Production Leads, Fabrication, Creative, and Operations, ensuring excellence throughout the full production lifecycle.

This role is designed for a highly skilled coordinator who brings strong industry experience, strategic thinking, and independent decision-making. The Senior Production Coordinator will help shape processes, mentor junior team members, and own key parts of program execution, logistics, and client delivery.

Responsibilities

Production Leadership

• Lead planning and execution of complex event logistics, including high-volume travel coordination, multi-vendor sourcing, freight management, and on-site operational needs (expanding upon standard coordination tasks).
• Serve as a key logistics lead on major programs, proactively identifying risks and proposing solutions before issues arise.
• Own cross-functional communication, ensuring timelines, deliverables, and expectations are aligned across Production, Operations, Creative, and Fabrication teams.
• Oversee and refine internal documentation processes to ensure accuracy, completeness, and timely submission across all programs.
• Lead production and account meetings as needed; translate action items into clear, actionable next steps for the team.

Client & Vendor Management

• Act as a point of contact for vendors and external partners; negotiate pricing, secure services, and ensure compliance with project standards and budgets.
• Research, evaluate, and source vendors that meet project requirements, timelines, and quality standards.
• Take a more visible role in supporting client relationships, ensuring smooth communication, anticipating needs, and providing thoughtful, strategic recommendations.
• Represent TriggerHouse and client brands with professionalism and leadership while on-site.

Project & Budget Oversight

• Track hours, expenses, and resourcing needs across multiple projects; elevate risks to profitability and workflow efficiency.
• Assist in building and managing project budgets, ensuring alignment with scope and financial expectations.
• Support event execution via transport and through on-site travel when required
• Collaborate with internal teams to forecast resource needs on programs based on complexity and skill set.

Process Improvement & Organizational Support

• Lead identification of process gaps and inefficiencies; partner with Production Leadership to recommend and implement improvements.
• Guide junior coordinators in understanding workflows, using internal systems, and meeting TriggerHouse quality standards.
• Support strategic planning by leveraging insights on industry trends, culture, technology, and client needs.
• Contribute to social media concepts and competitor monitoring, providing higher-level insights for brand visibility.

Team Support & Culture

• Foster collaborative relationships with colleagues, clients, contractors, and vendors.
• Demonstrate a proactive, flexible mindset and willingness to take on whatever tasks are needed to support TriggerHouse priorities.
• Help maintain a well-organized office and warehouse environment and serve as a culture ambassador for company initiatives.

Desired Skills & Experience

• Bachelor’s degree and at least three years of experience in experiential marketing, production, fabrication coordination, or a similar industry (or equivalent experience).
• Exceptional communication and interpersonal skills, with the ability to listen, interpret requests, and foster strong relationships across teams and clients.
• Highly organized, detail-oriented, and able to manage shifting priorities and deadlines with minimal supervision.
• Flexible and adaptable, comfortable working within evolving workflows and established company processes.
• Strong commitment to high-quality work, professionalism, and operational excellence.
• Open to feedback, receptive to new ideas, and able to apply constructive insights effectively.
• Strong business acumen and understanding of TriggerHouse, client brands, and industry trends.
• Skilled in problem-solving, conflict management, and navigating ambiguity with confidence.

Benefits

• Medical, dental, and vision insurance
• 401(k) with matching
• Paid time off

Trigger House LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.