SHIPPING ASSISTANT

Triggerhouse; Portsmouth (NH); On-site; USD 19,000 - 28,000; Full time

Job summary

Trigger House LLC is seeking an energetic, dependable Shipping Assistant to support shipping and receiving, inventory management, vehicle and equipment maintenance, and day-to-day warehouse operations. This fast-paced, hands-on role requires problem-solving, physical activity, and collaboration with Production and Operations teams to keep projects moving and events on track.

In this role you will ensure accurate documentation and reports, photograph and inspect shipments, log details, schedule

Qualifications

• Experience in warehouse logistics, shipping, or inventory management preferred.
• Strong organizational and multitasking skills with attention to detail.
• Ability to lift 70 lbs and move heavy objects as required.
• Proficiency with inventory tracking software and spreadsheets (Excel, Google Sheets).
• Ability to operate forklifts, pallet jacks, and other warehouse equipment (certification a plus).
• Valid driver’s license with a clean driving record.
• Ability to obtain DOT Medical Card
• Strong problem-solving and communication skills.

Responsibilities

• Ensure accurate, complete, and timely submission of documentation and reports.
• Participate in production meetings, review discussed items, and take action accordingly.
• Proactively identify logistics challenges, risks, and opportunities for improvement.
• Develop strong working relationships with vendors, suppliers, and internal teams.
• Receive incoming shipments, photograph and inspect the condition, log details into the Shipping Log, and notify recipients upon receipt.
• Support management with incoming inventory, allocate storage space, and maintain organization.
• Process Outbound Shipping Requests: Package, label, photograph, and log all outgoing shipments to ensure secure and accurate deliveries. Update inventory management software. Share Tracking Numbers.
• Schedule pickups with freight carriers, FedEx, UPS, and other shipping services.
• Check the mailbox daily. Deliver mail to the Finance Office.
• Maintain an adequate stock of shipping supplies (e.g., tape, bubble wrap, boxes, shrink wrap).
• Pulling assets and consumables for specific projects.
• Help pack and unload trucks for events.
• Clean and organize event kits and materials.
• Maintain asset management software (Cheqroom) and Trigger Inventory systems for accurate tracking of warehouse items.
• Assist Warehouse Coordinator with vehicle check-ins and maintenance
• Conduct daily forklift and scissor lift inspections to ensure they are operational and safe.
• Maintain service schedules for equipment and ensure timely repairs and maintenance.
• Participate in general upkeep, cleaning, and maintenance of the warehouse.
• Perform minor repairs (e.g., changing light bulbs, fixing leaky faucets, patching drywall, paint touch-up).
• Assist skilled technicians with more complex repairs and maintenance tasks.
• Conduct regular inspections of the facility to identify and address maintenance needs.
• Ensure cleanliness and orderliness of common areas, offices, restrooms, and kitchens.
• Maintain an adequate stock of janitorial supplies. Weekly inventories/monthly ordering of supplies.
• Restocking supplies (e.g., paper towels, soap, toilet paper).
• Assist in waste disposal
• Assemble, install, move furniture/fixtures/decor/equipment as needed
• Seasonal Tasks: Shoveling/Salting, Checking for metal/screws, Vehicle Washing
• First Aid Kits: Maintain an adequate stock of supplies. Weekly inventories/monthly ordering of supplies.

Skills

Warehouse logistics

Inventory management

Forklift operation

Attention to detail

Communication

Tools

Cheqroom

Excel

Google Sheets

Job description

We are looking for an energetic, dependable, and detail-oriented Shipping Assistant to join our team and help bring incredible brand experiences to life! Behind every successful event is a team making sure everything runs seamlessly, and this role is an important part of making that happen. Ideal for someone who enjoys staying active, solving problems, and working in a fast-paced, hands-on environment, this position supports shipping and receiving, inventory management, vehicle and equipment maintenance, and day-to-day warehouse operations. Working alongside our Production and Operations teams, you'll help ensure the right materials and equipment are in the right place at the right time, keeping our projects moving and our events on track.

About Trigger House LLC

Trigger House is an experiential agency that brings brands to life through unforgettable, high-impact experiences. From large-scale media events and pop-up retail to mobile marketing tours and content-driven programs, we design, build, and deliver work that creates real connection and measurable results. With in-house creative, production, and operations teams, we collaborate across disciplines to move fast, adapt to evolving needs, and execute at the highest level. Guided by our core values of Authenticity, Integrity, Creativity, Collaboration, Respect, and Adaptability, we maintain high standards in both how we work and what we deliver. This commitment drives us to create innovative, high-impact programs for some of the world’s most recognizable brands.

Description

General Responsibilities:

• Ensure accurate, complete, and timely submission of documentation and reports.
• Participate in production meetings, review discussed items, and take action accordingly.
• Proactively identify logistics challenges, risks, and opportunities for improvement.
• Develop strong working relationships with vendors, suppliers, and internal teams.

Shipping & Receiving:

• Receive incoming shipments, photograph and inspect the condition, log details into the Shipping Log, and notify recipients upon receipt.
• Support management with incoming inventory, allocate storage space, and maintain organization.
• Process Outbound Shipping Requests: Package, label, photograph, and log all outgoing shipments to ensure secure and accurate deliveries. Update inventory management software. Share Tracking Numbers.
• Schedule pickups with freight carriers, FedEx, UPS, and other shipping services.
• Check the mailbox daily. Deliver mail to the Finance Office.
• Maintain an adequate stock of shipping supplies (e.g., tape, bubble wrap, boxes, shrink wrap).

Warehousing:

• Pulling assets and consumables for specific projects.
• Help pack and unload trucks for events.
• Clean and organize event kits and materials.
• Maintain asset management software (Cheqroom) and Trigger Inventory systems for accurate tracking of warehouse items.
• Assist Warehouse Coordinator with vehicle check-ins and maintenance
• Conduct daily forklift and scissor lift inspections to ensure they are operational and safe.
• Maintain service schedules for equipment and ensure timely repairs and maintenance.
• Participate in general upkeep, cleaning, and maintenance of the warehouse.

Facilities:

• Perform minor repairs (e.g., changing light bulbs, fixing leaky faucets, patching drywall, paint touch-up).
• Assist skilled technicians with more complex repairs and maintenance tasks.
• Conduct regular inspections of the facility to identify and address maintenance needs.
• Ensure cleanliness and orderliness of common areas, offices, restrooms, and kitchens.
• Maintain an adequate stock of janitorial supplies. Weekly inventories/monthly ordering of supplies.
• Restocking supplies (e.g., paper towels, soap, toilet paper).

Assist in waste disposal

• Assist in maintaining a safe working environment by identifying and reporting hazards.
• Assemble, install, move furniture/fixtures/decor/equipment as needed
• Seasonal Tasks: Shoveling/Salting, Checking for metal/screws, Vehicle Washing
• First Aid Kits: Maintain an adequate stock of supplies. Weekly inventories/monthly ordering of supplies.

Qualifications & Skills:

• Experience in warehouse logistics, shipping, or inventory management preferred.
• Strong organizational and multitasking skills with attention to detail.
• Ability to lift 70lbs and move heavy objects as required.
• Proficiency with inventory tracking software and spreadsheets (Excel, Google Sheets).
• Ability to operate forklifts, pallet jacks, and other warehouse equipment (certification a plus).
• Valid driver’s license with a clean driving record.
• Ability to obtain DOT Medical Card
• Strong problem-solving and communication skills.

Trigger House LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.