Senior Product Specialist - Manufacturing Engineering

JCB North America; Pooler (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Job summary

JCB North America is seeking a Sr. Product Specialist – Assembly to support product quality, manufacturability, and continuous improvement across the production lifecycle at our Pooler, GA facility.

You will serve as the primary liaison between engineering, production, quality, and operations, analyzing defects, driving root causes, and implementing solutions to reduce defects and improve efficiency.Qualifications include 1–3 years in manufacturing and strong writing skills.

Qualifications

• Associate degree or technical certification in Manufacturing, Engineering Technology, or a related field preferred.
• 1–3 years of experience in an assembly or manufacturing environment is desirable.
• Strong technical writing skills with experience creating SOPs or technical documentation.
• Familiarity with lean manufacturing and continuous improvement tools (5S, Kaizen, Value Stream Mapping).
• Ability to read and interpret assembly drawings, schematics, and technical documents.
• Proficiency with basic hand tools, measurement instruments, and diagnostic equipment.
• Strong communication and collaboration skills.
• Basic computer proficiency (MS Office, document management systems).

Responsibilities

• Act as the manufacturing engineering point of contact for assigned products and processes.
• Collaborate closely with Design Engineering to understand product design intent and functional requirements.
• Provide design feedback and recommend changes to improve manufacturability, reduce defects, and optimize production efficiency.
• Support cross functional teams with understanding and maintaining design intent.
• Support manufacturing engineering team members with training of the product at a component level.
• Lead and maintain the change management process for product introductions (PI’s).
• Write, revise, and maintain clear and accurate SOPs and work instructions for assembly processes.
• Support continuous improvement initiatives to enhance assembly efficiency, quality, and ergonomics.
• Participate in root cause analysis and corrective/preventive action (CAPA) activities.
• Ensure compliance with safety, quality, and regulatory standards.
• Maintain accurate records of process changes, equipment maintenance, and training activities.
• Support additional manufacturing tasks as needed to meet production goals.
• Other duties as assigned

Education

Associate degree or technical certification in Manufacturing/Engineering Technology

Tools

MS Office

Job description

Company Profile

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

Company Profile

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.

At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Position Purpose

The Sr. Product Specialist – Assembly is responsible for supporting product quality, manufacturability, and continuous improvement throughout the production lifecycle. This role serves as the key liaison between engineering, production, quality, and operations to ensure products meet design intent and operational requirements. The specialist will analyze defects, drive root cause investigations, support process improvements, manage product introductions and implement solutions to reduce defects.

Position Type

Full Time, Exempt

Location

Onsite in Pooler, Georgia: 2000 Bamford Blvd Pooler, GA 31322

Benefits And Other Compensation

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Major Tasks, Responsibilities & Key Accountabilities

• Act as the manufacturing engineering point of contact for assigned products and processes
• Collaborate closely with Design Engineering to understand product design intent and functional requirements
• Provide design feedback and recommend changes to improve manufacturability, reduce defects, and optimize production efficiency
• Support cross functional teams with understanding and maintaining design intent
• Support manufacturing engineering team members with training of the product at a component level
• Lead and maintain the change management process for product introductions (PI’s)
• Write, revise, and maintain clear and accurate SOPs and work instructions for assembly processes.
• Support continuous improvement initiatives to enhance assembly efficiency, quality, and ergonomics.
• Participate in root cause analysis and corrective/preventive action (CAPA) activities.
• Ensure compliance with safety, quality, and regulatory standards.
• Maintain accurate records of process changes, equipment maintenance, and training activities.
• Support additional manufacturing tasks as needed to meet production goals
• Other duties as assigned

Minimum Qualifications

• Associate degree or technical certification in Manufacturing, Engineering Technology, or a related field preferred.
• 1–3 years of experience in an assembly or manufacturing environment.
• Strong technical writing skills with experience creating SOPs or technical documentation.
• Familiarity with lean manufacturing and continuous improvement tools (e.g., 5S, Kaizen, Value Stream Mapping).
• Ability to read and interpret assembly drawings, schematics, and technical documents.
• Proficiency with basic hand tools, measurement instruments, and diagnostic equipment.
• Strong communication and collaboration skills.
• Basic computer proficiency (e.g., MS Office, document management systems).
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

Knowledge, Skills, Abilities & Competencies

• Strong problem-solving and analytical skills.
• Ability to work in a high-stress environment.
• Detail-oriented and able to work independently.
• Collaborative approach to resolving issues impacting various groups across the enterprise.
• Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions.
• Enjoy working in a dynamic environment and be a self‑motivated team player.
• Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.

Job Conditions

• Manufacturing/factory environment.
• Subject to noise and temperature changes.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work flexible schedule, including Friday - Sunday 6am - 6pm
• Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs.
• Must be able to perform continuous, repetitious physical activities. These activities may involve fine movements or large motions.
• Must be able to grasp/pinch small items, reach out and up, and turn wrist.
• Must be capable of keeping pace with current production speed.
• Must be able to push/pull with reasonable force.
• Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time.
• Must be able to work in multiple climates including hot/cold temperatures, and dusty environment.

Equal Opportunity Employer

JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.

EEO EMPLOYER/VET/DISABLED.

Reasonable Accommodation Statement

JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at [e-mail].

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.

Disclaimer

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.