Quality Assurance Technician

JCB North America; Pooler (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Job summary

JCB North America is seeking a Quality Assurance Technician to support the Pooler, GA operation by inspecting components, analyzing trial and finished goods, and deciding certification based on data.

The role emphasizes documenting results, training technicians, and upholding safety and quality policies within a manufacturing setting.

Qualifications

• High school diploma and manufacturing experience required.

Responsibilities

• Comply with safety requirements and PPE usage.
• Record inspection and test results.
• Communicate results to team members, Supervisors or Managers.
• Conduct repair of defects or assist with repairs.
• Maintain QA department records (hard and electronic).
• Report questionable items to management.

Skills

Problem-solving

High-stress endurance

Detail-oriented

Independent worker

Collaborative

Process understanding

Team player

MS Office

Education

High school diploma

Associate’s degree

Job description

Company Profile

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.

At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Position Purpose

The Quality Assurance Technician is involved in the entire course of manufacturing. They may inspect components before assembly, analyze trial products during development, or test finished goods. During these processes, they record and analyze the results to decide whether to certify or reject specific products. The QAT will use this data to solve production issues and recommend improvements. Other duties may include preparing inspection plans, training new technicians, repairing damaged material or products.

Position Type

Full Time, Non-Exempt

Location

Pooler, Georgia: 2000 Bamford Blvd. Pooler, GA 31322

Benefits And Other Compensation

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Major Tasks, Responsibilities & Key Accountabilities

• Comply with all safety requirements and proper use of (PPE) Personal Protective Equipment
• Understand and practice company Quality Policies
• Perform dock audits
• Record inspection and test results.
• Communicate inspection/test results to other team members, Supervisors or Managers.
• Conduct repair of defects when necessary or facilitate team members making repairs.
• Maintain Quality Assurance Department records, both hard copy and electronic copy
• Report all questionable items, materials and/or processes to appropriate management for analysis and disposition
• Responsible individual with strong work ethic
• Ability to use hand tools and learn specific machine controls, gauges, etc.
• Ability to solve problems and recommend solutions.
• Ability to complete any required documentation.
• Other duties as assigned

Minimum Qualifications

• High school diploma
• Previous manufacturing experience
• Ability to use hand tools
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

Preferred Qualifications

• Associate’s degree
• Understanding of specifications and labels of hazardous materials

Knowledge, Skills, Abilities & Competencies

• Strong problem-solving and analytical skills.
• Ability to work in a high-stress environment.
• Detail-oriented and able to work independently.
• Collaborative approach to resolving issues impacting various groups across the enterprise.
• Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions.
• Enjoy working in a dynamic environment and be a self-motivated team player.
• Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.

Job Conditions

• Both office environment and occasionally manufacturing/factory environment.
• Subject to noise and temperature changes.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Must be able to work flexible schedule, including Friday - Sunday 6am -6pm
• Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs.
• Must be able to perform continuous, repetitious physical activities. These activities may involve fine movements or large motions.
• Must be able to grasp/pinch small items, reach out and up, and turn wrist.
• Must be capable of keeping pace with current production speed.
• Must be able to push/pull with reasonable force.Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time.
• Must be able to work in multiple climates including hot/cold temperatures, and dusty environment.

Equal Opportunity Employer

JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.

EEO EMPLOYER/VET/DISABLED.

Reasonable Accommodation Statement

JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at [e-mail].

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.