Senior Product Owner - Integration Products

Maersk; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Maersk Integration Solutions is seeking a Senior Product Manager to enhance customer journeys through innovative integration strategies. The ideal candidate will possess a strong customer orientation and extensive experience in digital product management, focusing on developing powerful integration tools and maximizing customer value.

Qualifications

• 8+ years in digital product management focusing on customer-facing projects.
• Experience with GenAI features and effective problem-solving.
• Ability to analyze large data sets for actionable insights.

Responsibilities

• Design and execute integration strategies for customer satisfaction.
• Develop value propositions for new integration offerings.
• Work with engineering and design teams for product iterations.

Skills

Customer orientation

Data analysis

Problem solving

Project management

Job description

About Maersk Integration Solutions (MIS)

Transporting goods in a digital era is all about having access to the right data at the right time, so your business can make quick and accurate decisions. Supply chain efficiency can dramatically improve with the ability to automate and exchange vital business data as it happens. Whether you’re developing a smart logistics product or making changes to your supply and distribution chains, innovation is best delivered through integrated data. Maersk Integration Solutions is a digital marketplace that connects Maersk Customers, Developers, Commercial Teams, Digital Partners and Aggregators to our Maersk portfolio of products and services for Ocean Shipping, Terminals, Warehousing, Trucking, Air Freight, Supply Chain Management and more.

Our platform enables easy, efficient exchange of data resulting in cost reduction and time savings, eliminating manual operations and improving data accuracy and security at scale. We offer integration through EDI, APIs (including webhooks) that connect customer's TMS & ERP systems directly to Maersk

About the role

As the Senior Product Manager you will join the Maersk Integrated Solution Product team, reporting to the Head of Product. In this role you will be responsible for designing and executing the strategy to enhance customer journeys and enable newer ones that make integration a differentiated offering to customers thereby improving customer satisfaction.

We are looking for a Senior Product Manager with strong customer orientation and who has built and taken to market digital products ideally in both a start-up environment as well as a large corporation.

If you are passionate about helping customer maximise and leverage Maersk integration capabilities or solve for unmet needs and pains, we want to hear from you!

Responsibilities

• Make it extremely simple for customer to build integrations with Maersk. Build tools or mechanisms such that they can both discover and be guided to the appropriate solution which meet their needs.
• Identify unmet demand as well as new business opportunities to drive incremental value for customers using integrations
• Develop the value proposition and identify target customer segment for new integration offerings.
• Build deep understanding across Maersk customers to identify the right segment to target for new integration data offerings
• Work with engineering, design and frontline team for quick iterations and prototypes to get early feedback from target customer segment and check technical feasibility.
• Run pilots and A/B tests to bring learnings that shape the product offering and validate hypothesis.
• Identify relevant KPIs at different stages of the product lifecycle.
• Own and evaluate strategy for third party platforms
• Ensure API products can integrate into customer systems TMS, WMS, ERP (infonexus, SAP)
• Find proof points and recommend overall API strategy for monetisation and if existing options need to be changed.

What we are looking for

• Experience: 8+ years in digital product management with experience delivering end to end projects that are customer facing.
• Ownership mindset: Problem solver with strong sense of ownership and desire to drive end customer and business impact.
• Data orientation: Combines qualitative and quantitative data through research and analysis of large data sets to derive actionable insights that feed into the strategy and approach
• Product experience in start up and corporate is desirable.
• Ability to idenpendently develop and analyse experiments.
• Experience in taking GenAI features live to customers and vibe coding is highly desireable.

We seek a colleague who is customer-centric, passionate about delivering effortless customer experiences and can work within a global organisation with geographically distributed teams.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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