Senior Product Marketing Manager

SaaS Labs, Inc; Palo Alto (CA); Remote; USD 120,000 - 180,000; Full time

Job summary

SaaS Labs, Inc is seeking a Senior Product Marketing Manager for their flagship product, JustCall. The role involves developing product messaging, positioning, and pricing strategies to support marketing and sales efforts. Ideal candidates will have significant SaaS experience and a strong understanding of the Contact Center space. This position provides high visibility with leadership and the opportunity to work remotely as part of a global team.

Benefits

Stock options with growth potential

Collaborate with a global team

Hackathons and learning boot camps

Work from anywhere worldwide

High ownership and visibility with leadership

Qualifications

• 7+ years of Product Marketing experience, preferably in SaaS.
• 2+ years in the Contact Center and/or modern telephony space.
• Experience leading cross-functional teams.

Responsibilities

• Research and develop expertise in key verticals to create differentiated messaging.
• Create sales collateral and collaborate with enablement teams.
• Develop messaging and content for product launches.

Skills

Communication skills

Ability to simplify complex information

Empathy for SMB/mid-market personas

Creative problem-solving

Ownership-driven

Education

MBA preferred

Job description

JustCall is SaaS Labs’ flagship product. As the Senior Product Marketing Manager for JustCall, you will be the “force amplifier” behind the go-to-market strategy. You will develop product messaging, positioning, and pricing to align marketing and sales teams and fuel growth. Join an ambitious, collaborative global team known for rapid growth and customer satisfaction.

Qualifications:

• 7+ years of Product Marketing experience, preferably in SaaS
• 2+ years in the Contact Center and/or modern telephony space
• Experience leading cross-functional teams
• Prefer SMB and/or mid-market experience
• MBA preferred

Key Responsibilities:

• Research and develop expertise in key verticals and personas, creating differentiated messaging and collateral for various buyer journeys
• Create sales collateral and collaborate with enablement teams to train sales and partners
• Work with marketing to produce content for brand awareness and demand generation, including blogs, whitepapers, webinars, and videos
• Develop messaging and content for product launches and ongoing go-to-market efforts; disseminate information internally and externally
• Propose new or revised pricing strategies for new features and market positioning

Must-Have Skills:

• Ability to simplify complex information for diverse audiences
• Empathy and understanding of SMB/mid-market user and buyer personas
• Excellent communication skills across formats like blogs, datasheets, whitepapers
• Ambitious, comfortable in fast-paced environments, ownership-driven, creative problem-solver
• Excited by challenges and navigating ambiguity

Good-to-Have Skills:

• Deep understanding of contact center and/or modern telephony
• Experience working cross-functionally with Product, Sales, Marketing, Customer Success
• Extensive SaaS experience and business models
• Experience in SaaS pricing development

Additional Qualities:

Interest in remote work within a global team, and willingness to travel occasionally, including internationally to India.

Benefits and Perks:

• High ownership and visibility with leadership
• Collaborate with a global team across 6 countries
• Stock options with growth potential
• Hackathons and learning boot camps for knowledge sharing
• Work from anywhere worldwide

About SaaS Labs:

SaaS Labs is a fast-growing global SaaS company supporting sales and support teams of over 7000 businesses, focusing on automation, productivity, and collaboration. Backed by Sequoia, Base10 Partners, and Eight Roads, their portfolio includes products like JustCall, Helpwise, Dial Works, EasyCalendar, CallPage, Atolia, and CallRoot. As a 100% remote, diverse team, SaaS Labs values innovation, experimentation, and customer obsession, earning over 30 awards including Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific).