Senior Product Manager, Virtual Care — Hybrid NYC

Oscar Health, Inc.; New York (NY); Hybrid; USD 164,000 - 215,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision

Unlimited vacation

Equity grants

Annual performance bonus

Job summary

Oscar Health, Inc. in New York City is seeking a Senior Product Manager for Virtual Care to lead product development across the care journey—from intake and scheduling to clinical documentation and follow‑up.

You will work with clinicians, engineers, designers and data science to define priorities, drive partnerships, and measure outcomes. This role requires 6+ years in cross‑functional product work, 4+ years of prioritization and tech systems experience, and 2+ years guiding complex

Qualifications

• 6+ years of experience collaborating cross-functionally among engineers, designers, operations experts and others in a Product Management or adjacent role.
• 4+ years of experience in driving rigorous prioritization processes.
• 4+ years of experience with tech systems and understanding basic technology infrastructure such as backend services, database relationships, and SQL.
• 2+ years of experience leading complex cross-domain initiatives.
• 2+ years of experience root-causing ambiguous problems, building roadmaps toward a solution, and executing against that roadmap.

Responsibilities

• Define and execute the product strategy and roadmap for Virtual Care, prioritizing investments by impact on affordability, outcomes, member experience and efficiency.
• Lead discovery with members, clinicians, and operations teams using research and data to build a business case for investments.
• Improve the member journey from finding care to follow-up, reduce intake friction, improve visit completion and coordinate care teams.
• Build tools enabling clinicians to deliver high‑quality care efficiently, with AI and automation where appropriate while maintaining clinical quality.
• Define success metrics and measure clinical, financial, and operational impact of product changes to refine priorities after launch.
• Lead alignment across clinical, operations, engineering, design, and data science to move work forward with clear decisions.
• Own complex initiatives from problem definition to delivery, writing clear requirements and managing risks and dependencies.
• Mentor junior teammates to strengthen Oscar's product team.
• Ensure compliance with applicable laws and regulations.
• Perform other duties as assigned.

Skills

Cross-functional collaboration

Prioritization

Tech systems understanding

Cross-domain leadership

Root cause analysis

Clinician-facing experiences

Tools

SQL

Job description

Oscar Health, Inc. in New York City is seeking a Senior Product Manager for Virtual Care to lead product development across the care journey—from intake and scheduling to clinical documentation and follow‑up.

You will work with clinicians, engineers, designers and data science to define priorities, drive partnerships, and measure outcomes. This role requires 6+ years in cross‑functional product work, 4+ years of prioritization and tech systems experience, and 2+ years guiding complex