Senior Product Manager, UGC & Reviews Platform

OpenKrill; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

G2 is redefining software decision-making by expanding beyond reviews into broad UGC across our owned ecosystem and partners. We seek a Principal Product Manager to own this system end to end, shaping reviewer and contributor experiences, verification of credible contributions, and AI-enabled enhancements for buyer workflows.

This senior individual-contributor role demands the ability to simplify ambiguity, align teams around key outcomes, and ship closely to the work to learn and iterate.

Qualifications

• 10+ years of product management experience, including principal- or lead-level ownership of customer-facing, data-rich products.
• Experience building contributor-driven, user-generated-content, marketplace, or trust products at meaningful scale.
• Strong command of product discovery, funnel instrumentation, experimentation, incentive design, and behavioral loops.
• Sound judgment about where AI improves a workflow and where human trust, verification, or control must remain.
• A track record of connecting data quality and product mechanics to customer and business outcomes.
• Proven ability to lead complex work across Engineering, Design, Data, Research, Operations, and go-to-market teams without formal authority.

Responsibilities

• Own the product strategy and roadmap for G2 UGC across reviewer and contributor experiences.
• Define signals and systems that improve relevance, recency, completeness, authenticity, and decision value.
• Operationalize coverage and recency standards across product segments.
• Balance coverage, volume, quality, cost, and speed in decision-making.
• Collaborate with Research, Data, and AI teams on quality measurement, trust signals, moderation, and safe use of AI.
• Own the product journey from invitation to contribution, verification, publication, and reuse.
• Design adaptive collection experiences using context, dynamic questions, and AI assistance.
• Define requirements for offsite, embedded, event-based, and
• review now, verify later
• collection; Partner with Ecosystem team on reusable integration infrastructure.
• Test incentive models for different contributor and software segments.
• Instrument the funnel and run experiments on completion time, acceptance rate, and time to publication.
• Own activation capabilities across discovery, configuration, and distribution of UGC.

Skills

Product management

Leadership

AI design

Data-driven decisions

Cross-functional

Communication

Job description

G2 is redefining software decision-making by expanding beyond reviews into broad UGC across our owned ecosystem and partners. We seek a Principal Product Manager to own this system end to end, shaping reviewer and contributor experiences, verification of credible contributions, and AI-enabled enhancements for buyer workflows.

This senior individual-contributor role demands the ability to simplify ambiguity, align teams around key outcomes, and ship closely to the work to learn and iterate.