Senior Product Manager - Technical Compliance & Safety

Amazon.com Services LLC - A57; Seattle (WA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Seattle is seeking a Senior Manager, Product Management - Technical to lead CoSS External Products, including Buyer Safety Experience and Regulator Management. You will own the 3-5 year vision and drive alignment across engineering, design, legal, and operations.

The role requires 8+ years of product delivery and 6+ years of people leadership, a Bachelor's degree, and a proven ability to translate ambiguous problems into concrete roadmaps while delivering high-quality,

Qualifications

• 8+ years of end to end product delivery experience.
• 6+ years of team management experience.
• Experience with feature delivery and tradeoffs of a product.
• Bachelor's degree.

Responsibilities

• Own the 3-5 year product vision and roadmap for CoSS External Products.
• Define product strategy where opportunity and approach are not yet fully defined; drive clarity and create frameworks.
• Lead end-to-end product lifecycle from customer problem identification.
• Drive product decisions by working backwards from multiple customer segments - Amazon buyers, regulatory authorities, and business customers.
• Partner with engineering, science, design, legal, compliance, and operations teams to deliver scalable solutions that meet Amazon's high bar for quality.
• Define metrics and mechanisms (KPIs, funnels, adoption, input/output metrics) that measure product performance and enable data-driven decisions; own goal-setting and progress-tracking mechanisms for the product portfolio.
• Recruit, hire, develop, and retain a high-performing team of product managers; set clear expectations and growth paths for each team member.
• Actively coach and mentor PMs through regular 1:1s, document reviews, and career development conversations; raise the bar on product management craft across the team.
• Foster a team culture of ownership, curiosity, and customer obsession; create an inclusive environment where diverse perspectives drive better products.
• Drive strategic communications internally and externally; present to senior leadership on product strategy, investment cases, and results.
• Own customer engagement and escalations; perform on-call for service areas

Skills

End-to-end product delivery

Team management

Product strategy

Data-driven decisions

Cross-functional leadership

Education

Bachelor's degree

Job description

Amazon.com Services LLC in Seattle is seeking a Senior Manager, Product Management - Technical to lead CoSS External Products, including Buyer Safety Experience and Regulator Management. You will own the 3-5 year vision and drive alignment across engineering, design, legal, and operations.

The role requires 8+ years of product delivery and 6+ years of people leadership, a Bachelor's degree, and a proven ability to translate ambiguous problems into concrete roadmaps while delivering high-quality,