Senior Manager, External Compliance & Safety Platforms

Amazon; Arlington (VA); On-site; USD 198,000 - 268,000; Full time

Job summary

Amazon in Arlington, VA seeks a Senior Manager, Technical Product Management for Compliance and Safety Services (CoSS). You will own the product vision for External Products, spanning BSX, Regulator Management, and externalization of RISC technology.

Lead a PM team, influence senior leadership, and partner with engineering, design, legal, and operations to deliver scalable safety and compliance solutions. The role requires a proven track record of bringing software products to market, defining

Qualifications

• 8+ years of end-to-end product delivery experience.
• 6+ years of team management experience.
• Experience with feature delivery and tradeoffs of a product.
• Bachelor's degree

Responsibilities

• Own the 3–5 year product vision and roadmap for CoSS External Products.
• Define product strategy where opportunity and approach are not yet fully defined; drive clarity and create frameworks.
• Lead end-to-end product lifecycle from customer problem identification.
• Drive product decisions by working backwards from multiple customer segments.
• Partner with engineering, science, design, legal, compliance, and operations teams to deliver scalable solutions.
• Build, implement, and continuously improve operational mechanisms that drive team cadence, accountability, and velocity.
• Define metrics and mechanisms (KPIs, funnels, adoption, input/output metrics) that measure product performance.
• Own goal-setting and progress-tracking mechanisms for the product portfolio.
• Recruit, hire, develop, and retain a high-performing team of product managers.
• Actively coach and mentor PMs through regular 1:1s, document reviews, and career development conversations.
• Foster a team culture of ownership, curiosity, and customer obsession; create an inclusive environment.
• Drive strategic communications internally and externally; present to senior leadership on product strategy, investment cases, and results.
• Own customer engagement and escalations; perform on-call for service areas

Skills

End-to-end product delivery

Team management

Product strategy

Education

Bachelor’s degree

Job description

Amazon in Arlington, VA seeks a Senior Manager, Technical Product Management for Compliance and Safety Services (CoSS). You will own the product vision for External Products, spanning BSX, Regulator Management, and externalization of RISC technology.

Lead a PM team, influence senior leadership, and partner with engineering, design, legal, and operations to deliver scalable safety and compliance solutions. The role requires a proven track record of bringing software products to market, defining