Senior Product Manager - Shopify & Enterprise E-Commerce

Publicis Groupe; Chicago (IL); On-site; USD 120,000 - 165,000; Full time

Job summary

Publicis Sapient, a leading digital transformation partner, seeks a Senior Product Manager with hands-on Product Owner skills and Shopify experience to lead the delivery and evolution of customer-facing eCommerce experiences. You will own the backlog, define requirements, and drive discovery, prioritization, and roadmap execution across engineering, UX, QA, and stakeholders.

In a complex enterprise setting, you will connect customer needs to business objectives, manage dependencies, and deliver

Qualifications

• 5+ years of experience as a Product Manager, Product Owner, or similar delivery-focused digital product professional, with demonstrated hands-on product ownership experience.
• Hands-on experience supporting commerce platform implementations, migrations, or replatforming initiatives using Shopify Plus.
• Strong experience delivering eCommerce or digital commerce capabilities within a complex or enterprise environment.
• Hands-on experience owning and managing a product backlog, including writing user stories, defining acceptance criteria, and leading story refinement.
• Demonstrated ability to break complex customer journeys and business requirements into incremental, executable features and stories.
• Demonstrated experience personally owning feature delivery from concept and requirements definition through development, testing, business validation, and production release, collaborating directly with Engineering, UX/Design, QA, and Product Management throughout the product delivery lifecycle.
• Strong working knowledge of Agile product delivery practices, including Scrum and/or Kanban.
• Ability to understand integrations and dependencies between Shopify and supporting enterprise systems without needing to serve as the technical architect.
• Strong communication skills, with the ability to clearly articulate requirements, decisions, dependencies, and trade-offs to both technical and non-technical stakeholders.
• Comfortable operating within a large, matrixed organization with multiple stakeholders and competing priorities.

Responsibilities

• Own and continuously refine the product backlog, translating business and customer needs into clear, actionable user stories with well-defined acceptance criteria.
• Lead discovery, feature definition, prioritization, and roadmap execution, connecting customer needs and business objectives to clear delivery priorities.
• Work closely with UX and Engineering during solutioning to evaluate approaches, identify trade-offs, and ensure requirements are sufficiently defined before entering development.
• Lead story refinement and support sprint planning, helping the delivery team understand business context, expected outcomes, requirements, and acceptance criteria.
• Partner closely with Engineering and QA throughout development and testing to resolve questions, clarify requirements, and support timely decision-making.
• Own feature delivery from initial definition through development, QA, business validation, and production release, actively resolving open questions and coordinating readiness across teams.
• Identify and actively manage dependencies across commerce capabilities and integrated enterprise systems.
• Support the definition and delivery of end-to-end customer journeys across areas such as product discovery, cart and checkout, customer account, payments, order management, subscriptions, and post-purchase experiences.
• Ensure delivered functionality remains aligned with business objectives, customer experience expectations, and agreed product requirements.
• Facilitate alignment across business, Product, Design, and Technology stakeholders when requirements, priorities, or dependencies need clarification.
• Support release planning and readiness, including validating that acceptance criteria and business requirements have been appropriately addressed.

Skills

Product Owner

Shopify Plus

eCommerce

Backlog ownership

Story refinement

Delivery lifecycle

Agile

Integrations

Communication

Matrixed org

Job description

Publicis Sapient, a leading digital transformation partner, seeks a Senior Product Manager with hands-on Product Owner skills and Shopify experience to lead the delivery and evolution of customer-facing eCommerce experiences. You will own the backlog, define requirements, and drive discovery, prioritization, and roadmap execution across engineering, UX, QA, and stakeholders.

In a complex enterprise setting, you will connect customer needs to business objectives, manage dependencies, and deliver