Senior Product Manager, Remote AI for Sales & Support

Cloudtalk; United States; À distance; USD 120 000 - 190 000; Plein temps

Avantages offerts par ce poste

Unlimited PTO

Fully remote with global hubs

Career path & coaching

Equity when you deliver

4 European hubs for optional in-person

Résumé du poste

CloudTalk is seeking an experienced Product Manager to shape the future of AI + Human communication for our core Sales & Support segment. You will own discovery, define a compelling strategy, and align R&D and GTM teams around practical solutions that drive customer outcomes.

You will collaborate with cross-functional partners to validate ideas, craft roadmaps, and translate user insights into measurable business impact for CloudTalk and its customers worldwide.

Qualifications

• 5+ years of experience in B2B product management.
• Proven track record of measurable changes in user metrics.
• Ability to translate complex problems into clear business value.
• Strong communication across teams.
• Experience with AI-enabled products.

Responsabilités

• Build a deep understanding of core users through direct and indirect research.
• Craft a vision and roadmap aligned with business goals and customer outcomes.
• Translate knowledge into a strategy and roadmap driving growth for CloudTalk.
• Co-lead customer discovery with Product Management & Product Design.
• Collaborate with Product Marketing, Customer Experience, and R&D to define solutions.
• Lead cross-team collaboration to drive product-led decision-making.

Description du poste

CloudTalk is seeking an experienced Product Manager to shape the future of AI + Human communication for our core Sales & Support segment. You will own discovery, define a compelling strategy, and align R&D and GTM teams around practical solutions that drive customer outcomes.

You will collaborate with cross-functional partners to validate ideas, craft roadmaps, and translate user insights into measurable business impact for CloudTalk and its customers worldwide.