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Senior Product Manager, Reader Experience

Wikimedia Foundation

Philadelphia (Philadelphia County)

On-site

USD 80,000 - 130,000

Full time

11 days ago

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Job summary

An innovative organization is seeking a Senior Product Manager to enhance the Reader Experience on one of the most cherished platforms on the internet. This role involves leading cross-functional teams to develop and refine features that deepen reader engagement and improve accessibility. You will collaborate with diverse stakeholders and leverage user research to ensure the product meets the needs of millions of users globally. If you're passionate about creating impactful digital experiences and aligning with a mission-driven organization, this position offers a unique opportunity to make a significant difference.

Qualifications

  • 5+ years of experience in product management, especially in consumer-facing software.
  • Strong understanding of design principles and collaboration with design teams.

Responsibilities

  • Lead the Reader Experience team to develop new features for deeper reader engagement.
  • Refine Wikipedia's reading experience, managing accessibility features and skins.

Skills

Product Management
User Research
A/B Testing
Communication Skills
Stakeholder Alignment

Education

Bachelor's Degree

Tools

Data Analytics
MediaWiki

Job description

Senior Product Manager, Reader Experience

Join to apply for the Senior Product Manager, Reader Experience role at Wikimedia Foundation

The Wikimedia Foundation is seeking an enterprising senior product manager to serve the needs of Wikipedia readers by joining the new Reader Experience team within our Product and Technology department. This department develops wiki experiences that enable our communities to realize our vision: a world where everyone can freely share in the sum of all knowledge. This role offers a chance to make a significant impact on one of the most beloved parts of the internet.

The Reader Experience team supports Wikipedia's current readers by refining foundational website experiences such as navigation, layout, and accessibility features. The team will also introduce new features to deepen reader engagement, encouraging active participation in their learning journey. As the product manager, you will lead cross-functional efforts to ideate, test, iterate, and scale features across millions of users in numerous languages.

This position reports to the Group Product Manager, Readers. Candidates must be available for meetings between 15:00 UTC and 19:00 UTC and be open to international travel up to four times per year.

Responsibilities:
  1. Lead the Reader Experience team to develop new features that deepen reader engagement, focusing on content curation based on user interests.
  2. Refine the Wikipedia reading experience, including managing multiple skins and accessibility features like dark mode.
  3. Engage with volunteer communities to gather feedback and collaboratively adapt project plans.
  4. Utilize measurement practices such as A/B testing and user research, respecting privacy constraints.
  5. Track progress and maintain planning artifacts like roadmaps and release plans.
  6. Stay informed about developments in knowledge seeking, AI, and industry best practices.
  7. Understand the diversity within Wikimedia communities and its influence on work.
  8. Collaborate with Communications, Marketing, and Legal teams on high-profile projects.
Qualifications:
  • Bachelor's degree or equivalent experience
  • At least 5 years of professional experience, including 3+ years as a product manager in consumer-facing software, preferably in agile settings
  • Experience building global products on mobile and desktop platforms
  • Strong understanding of design principles and collaboration with design teams
  • Knowledge of the internet knowledge landscape and current learning trends
  • Ability to align multiple stakeholders on complex projects
  • Excellent communication skills
  • Experience with controlled experiments for product decisions
Desired Qualities:
  • Alignment with Wikimedia's mission and values
  • Resilience and patience within complex stakeholder ecosystems
  • Curiosity and openness
  • Culture of constructive criticism and respect
Preferred Skills:
  • Experience with multilingual and multicultural products
  • Experience with large online communities
  • Remote work experience with global teams
  • Data analytics skills
  • Multilingual abilities
  • Familiarity with Wikipedia or Wikimedia projects and MediaWiki
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