Lead Product Manager, Reader Growth

Wikimedia Foundation; Philadelphia (Philadelphia County); Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Lead Product Manager to enhance the Wikipedia reading experience for a new generation. This exciting role within the Reader Growth team involves leading cross-functional initiatives to develop innovative features that engage millions of users worldwide. You'll collaborate with engineers, designers, and community specialists to create intuitive browsing and content discovery experiences. If you're passionate about knowledge sharing and want to make a significant impact on a global scale, this opportunity is perfect for you.

Qualifications

• 8+ years of experience in product management, especially in consumer-facing software.
• Strong understanding of content discovery trends and learning preferences.

Responsibilities

• Lead development of engaging Wikipedia learning experiences on desktop and mobile.
• Drive cross-functional teams to build and deploy innovative features.

Skills

Product Management

Agile Methodologies

User Research

Communication Skills

Data Analysis

Content Discovery

AI and Machine Learning

Multilingual Proficiency

Education

Bachelor's Degree

Tools

MediaWiki

Job description

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Summary

The Wikimedia Foundation is seeking an enterprising lead product manager to help evolve the Wikipedia reading experience for a new generation of readers. This role will be part of the newly formed Reader Growth team within our Product and Technology department. The department builds wiki experiences that enable our communities to realize our vision: a world where every human can freely share in the sum of all knowledge.

Wikipedia is one of the most popular media properties globally, visited by over 1 billion people monthly across more than 300 languages. Over 99% of these users are logged-out on our websites. Their curiosity fuels our mission, supported by thousands of volunteer editors.

As internet users prefer new learning methods, the Reader Growth team will develop innovative ways to engage with Wikipedia content, including features for intuitive browsing, content discovery, contextualization, multimedia engagement, and more. The product manager will lead cross-functional teams to ideate, test, iterate, and scale these features across languages, impacting millions of users worldwide.

This role reports to the Group Product Manager, Readers.

Candidates must be available for meetings between 15:00 UTC and 18:00 UTC and be open to international travel up to four times per year.

Responsibilities include:

1. Leading development of engaging Wikipedia learning experiences on desktop and mobile.
2. Driving a team of engineers, designers, community specialists, and data analysts to build and deploy features.
3. Designing scalable experiments and applying measurement practices like A/B testing and user research.
4. Tracking progress, maintaining roadmaps, specs, and release plans.
5. Collaborating with Communications, Marketing, and Legal teams on high-profile projects.
6. Engaging with volunteer communities for feedback and collaborative planning.
7. Staying updated on developments in knowledge seeking, AI, and industry best practices.
8. Persevering through setbacks and communicating pivots when necessary.
9. Understanding the diversity of our global user base and its influence on our work.

Skills and Experience:

1. Bachelor's degree or equivalent experience.
2. At least 8 years of professional experience, including 5+ as a product manager with consumer-facing software, preferably in an agile environment.
3. Strong understanding of the knowledge landscape, learning preferences, and content discovery trends.
4. Experience building and iterating high-scale consumer products on web platforms.
5. Proficiency in controlled experiments for product decisions.
6. Experience leading cross-organizational product initiatives.
7. Excellent communication skills for interacting with management, staff, and communities.
8. Ability to manage diverse responsibilities in a dynamic environment.

Preferred Qualities:

• Alignment with Wikimedia's mission and values.
• Resilience and patience within a complex stakeholder ecosystem.
• Curiosity and openness.
• Respectful and constructive attitude.

Additional Preferred Skills:

• Experience with AI and machine learning in web products.
• Experience developing multilingual and international products.
• Experience working with online communities and remote teams.
• Technical data and analytics skills.
• Multilingual proficiency.
• Experience with Wikipedia or Wikimedia projects.
• Familiarity with MediaWiki.

About the Wikimedia Foundation

The Wikimedia Foundation operates Wikipedia and other free knowledge projects, aiming for a world where everyone can freely share and access knowledge. We rely on donations and are a US-based 501(c)(3) organization with a global, remote team.

We value diversity and encourage applicants from all backgrounds. Our compensation varies based on skills, experience, and location, with specific details provided during the hiring process.

Additional Information

We support applicants requiring accommodations and provide more details on benefits, policies, and our projects on our website.