Senior Product Manager (QSR) (444722)

Vaco; San Diego (CA); Remote; USD 150,000 - 195,000; Full time

Job summary

An innovative firm is seeking a Senior Product Manager to drive the development of NextGen QSR Systems. This fully remote role involves leading the roadmap, enhancing user experience, and managing the full lifecycle of POS systems. The ideal candidate will have extensive experience in product management, especially within the QSR industry, and will be responsible for collaborating with various stakeholders to ensure seamless integration and deployment of technology solutions. Join this dynamic team and make a significant impact in delivering efficient in-store experiences for customers and team members alike.

Qualifications

• Experience in leading large-scale POS system initiatives.
• Proven track record in end-to-end product management.

Responsibilities

• Lead roadmap and implementation of NextGen QSR Systems.
• Collaborate with stakeholders for successful integration.

Skills

Product Management

POS Systems

Cloud-Based Solutions

Agile Methodology

Project Management

Education

Bachelor's Degree

Master's Degree

Tools

Qu POS

Toast POS

Square for Restaurants

Revel

Clover POS

Lightspeed Restaurant

Job description

Senior Product Manager (QSR) | 444722
DETAILS
Location: 100% Remote
Position Type: 6M C2H
Hourly / Salary: to $95W2 / to $195K

JOB SUMMARY
Vaco Technology is currently seeking a Senior Product Manager (QSR) for a 6M C2H opportunity that is 100% remote-based. The Product Manager (QSR) will lead roadmap, enhancements, and implementation of NextGen QSR Systems (POS / KDS / Payment) across the brands. The Product Manager (QSR) will deliver seamless, innovative, and efficient in-store experience for team members and guests. The Product Manager (QSR) must possess experience leading end-to-end execution of large-scale POS system initiatives.

• Define / Communicate Clear Roadmap for POS Alignment with the Overall Strategy
• Lead Full Lifecycle Product Management (POS / KDS / Payment Systems) - Planning / Execution / Budgeting / Tracking Milestones, etc.
• Collaborate with Stakeholders / Technology Stakeholders / POS Vendors - Ensuring Successful Integration / Deployment
• Serve as Primary Liason with POS Vendor Teams - Product Planning / Execution
• Facilitate Menu Structure / Data Management Processes with Stakeholders - Menu Ops / Technology, etc.
• Author User Stories - Refining with Development Leads / Driving Backlog Prioritization
• Define / Manage Integration POS Data with External Systems - Menu / Store Info / Order Management
• Drive SLA / SLO Requirements / Observatory Standards for Systems Integrations
• Champion Seamless / Intuitive UX for Employees / Customers
• Manage Vendor Relationships / Deliverables / Contractual Compliance
• Coordinate Teams / Resource Allocation / Delivery Standards with Vendor Management
• Manage Technical Integration Definition - Allowing Efficient Data Access (Stored / Managed in the POS by External Systems) / Integration for External Systems Access (Order Management / Menu / Store Info) / Coordination Across Workstreams (Holistic Business Approach)

JOB REQUIREMENTS

• Senior Product Manager - QSR (Quick-Service Restaurant) / POS (Point-of-Sale) / KDR (Kitchen Display System) / Payment Systems | Direct Management of Large-Scale POS Systems / Leading the Replacement/Implementation of Cloud-based POS System within the QSR Industry
• End-to-End Product Management (POS / KDS / Payment Systems) - Planning / Execution / Monitoring of Timelines / Estimates / Budgets / Milestones
• Cloud-Based POS Systems / SaaS Solutions - Qu POS (strongly preferred) / Toast POS / Square for Restaurants / Revel / Clover POS / Lightspeed Restaurant
• POS Integration Patterns - Integrations with Back Office / Reporting
• Project Management - Delivering Complex Technology Initiatives On Time / Within Budget
• Agile Methodology - Authoring User Stories / Creating Roadmaps / Collaborating with Operations

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail] .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.