Senior Product Manager - Payments Client Onboarding & Servicing

Comerica Bank; Denver (CO); On-site; USD 115,000 - 195,000; Full time

Job summary

A leading bank seeks a Senior Product Manager for Payments Client Onboarding & Servicing. This role involves managing product lifecycle, market research, and ensuring customer satisfaction. The ideal candidate will have extensive experience in Treasury Management Products and a Bachelor's degree.

Benefits

Comprehensive benefits including health, retirement, and paid time off

Focus on employee development and well-being

Qualifications

• 10+ years of Treasury Management Products experience.

Responsibilities

• Manage product lifecycle, including pricing and marketing strategies.
• Develop and own market messaging and conduct training sessions.
• Evaluate economic conditions and ensure product profitability.

Education

Bachelor's degree

Job description

Senior Product Manager - Payments Client Onboarding & Servicing

Join to apply for the Senior Product Manager - Payments Client Onboarding & Servicing role at Comerica Bank.

Position Overview: Responsible for managing assigned product(s) to ensure relevance, proper sales, and a positive customer experience, focusing on infrastructure and integrity. This includes market research, financial analysis, product planning, development, implementation, and coordinating sales and marketing strategies. Key metrics include product profitability, risk mitigation, and performance evaluation. Serve as a subject matter expert for the product suite.

Responsibilities

1. Roadmap Management: Act as a market expert through research, customer interactions, and analysis. Define market problems, develop solutions via strategic planning, and manage product lifecycle, including pricing and marketing strategies.
2. Product Promotion/Advocacy: Develop and own market messaging, participate in marketing programs, create training materials, and conduct training sessions. Engage with customers and monitor market trends.
3. Portfolio and Revenue Management: Evaluate economic conditions, ensure product profitability and positioning, and develop pricing strategies to meet objectives.
4. Product Initiatives: Research market opportunities, validate market problems, recommend testing criteria, collaborate with operations for product stability, and review customer feedback.

Qualifications

• Bachelor's degree
• 10+ years of Treasury Management Products experience

Additional Details

Category C - Flexible in-office days (2-5 days/week). Hours: 8:00 am - 5:00 pm, Monday-Friday. Salary range varies by location, e.g., California: $115,000 - $195,000 annually. Application deadline: 5/20/25.

About Comerica

Comerica offers comprehensive benefits, including health, retirement, and paid time off, with a focus on employee development and well-being. Background checks and certifications (e.g., NMLS for applicable roles) are required upon offer. Comerica is an equal opportunity employer committed to diversity.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Product Management and Marketing
• Industry: Banking