Senior Product Manager, Payments

Jobgether; United States; Remote; USD 140,000 - 185,000; Full time

Benefits offered by this job

Remote-first

Unlimited PTO

Team offsites

Uber Eats credits

Parental leave

Retirement benefits

Wellness budgets

Professional development

Job summary

Jobgether is seeking an experienced Payments Product Manager to shape the payments roadmap, collaborate with leadership, and drive end-to-end delivery across engineering, data, and commercial teams.

The role emphasizes ownership of backlog, prioritization, and clear specifications, with a focus on improving authorization, routing, and payment performance while supporting international launches.

Qualifications

• 5+ years in product management, with payments/fintech exposure.
• Understanding of modern payments ecosystems and routes.
• Experience shipping features with engineering teams from concept to launch.
• Ability to write clear, actionable specs and define measurable outcomes.
• Experience coordinating cross-functional teams and managing priorities.

Responsibilities

• Shape the payments roadmap with leadership to define priorities and improve product strategy.
• Own planning and backlog for the mission-aligned team; ensure day-to-day execution aligns with strategy.
• Translate business needs into detailed requirements addressing dependencies and scenarios.
• Lead cross-functional delivery across engineering, data, product, and commercial teams; remove blockers and manage scope.
• Design and evaluate routing and retry experiments to optimize payment success and cost.
• Monitor payment performance metrics and translate findings into actionable plans.
• Support international market expansion with requirements for new regions and methods.
• Coordinate with fraud and disputes teams on payment routing, auth rates, and related processes.
• Contribute to monthly payments reporting and upcoming priorities for Finance.
• Track regulatory changes (SCA, card rules) and assess roadmap impact.

Skills

Product management

Cross-functional leadership

Analytical thinking

Communication skills

Ownership

Tools

Payment gateways

Tokenization

Job description

Accountabilities

- Shape the payments roadmap: Collaborate with payments leadership to define priorities, identify improvement opportunities, and recommend data-backed adjustments to product strategy based on business performance and customer needs.

- Own product planning and prioritization: Manage the mission-aligned team's backlog, establish clear priorities, facilitate planning sessions, and ensure day-to-day execution remains aligned with strategic objectives.

- Translate business needs into requirements: Write detailed product requirement documents and business specifications that address technical dependencies, payment failure scenarios, reconciliation implications, and clearly defined scope boundaries.

- Lead cross-functional delivery: Coordinate engineering, data, product, and commercial stakeholders to deliver payment initiatives from discovery and requirements through implementation and launch. Remove blockers, manage scope, and escalat**e** significant trade-offs when priorities or timelines need to change.

- Optimize payment routing and authorization: Design and evaluate routing and retry experiments, analyze authorization outcomes, and recommend improvements that increase successful transactions while controlling payment processing costs.

- Improve payment performance through analytics: Monitor authorization rates, decline patterns, cost per transaction, and settlement performance, translating findings into actionable recommendations for the team and payments leadership.

- Support international market expansion: Research payment infrastructure and alternative payment method availability in new markets, identify local requirements, and develop product specifications to support international launches.

- Coordinate with fraud and disputes teams: Work with dedicated fraud prevention and disputes specialists on initiatives involving payment routing, authorization rates, authentication decisions, and other interconnected payment processes.

- Contribute to financial and operational reporting: Support monthly payments reporting for Finance, including delivery progress, performance against targets, and upcoming priorities.

- Monitor industry and regulatory developments: Track changes in payment regulations, Strong Customer Authentication (SCA), card network rules, and alternative payment method adoption, assessing their implications for the product roadmap.

Requirements

- Product management experience: At least 5 years of product management experience, including 1 or more years working with payments, fintech, checkout, or billing products.

- Payments infrastructure knowledge: A working understanding of modern payment ecosystems, including gateways, processors, acquirers, tokenization, and alternative payment methods.

- Transaction lifecycle expertise: Familiarity with one-time payment flows, including authorization holds, delayed capture, and settlement, or recurring billing mechanics such as retries, dunning, and stored payment credentials, with the willingness to develop expertise across both models.

- End-to-end product delivery: A proven track record of shipping product features in partnership with engineering teams, from requirements definition and prioritization through launch and evaluation.

- Strong product management craft: The ability to write clear, actionable specifications, explain prioritization decisions, define measurable outcomes, and maintain disciplined scope management.

- Technical and analytical fluency: Comfort working closely with engineers, understanding technical trade-offs, interpreting payment performance data, and using evidence to guide product decisions.

- Cross-functional leadership: Experience coordinating multidisciplinary teams, maintaining execution momentum without formal authority, resolving dependencies, and escalating significant risks or decisions appropriately.

- Communication skills: Excellent written and verbal communication, with the ability to explain complex requirements and recommendations clearly to technical teams and business stakeholders.

- Adaptability and ownership: A resourceful, self-directed approach, with strong organizational skills and the ability to manage shifting priorities in a fast-paced environment.

- Additional advantages: Experience supporting payment launches in APAC, the European Economic Area (EEA), or Latin America (LATAM); working in high-volume consumer businesses, marketplaces, travel, or e-commerce; or analyzing disputes and chargeback data.

Benefits

- Competitive compensation: Annual base salary based on location and experience:
- Canada, Tier 1: CAD $122,000–$155,000.

- Canada, Tier 2: CAD $117,000–$149,000.

- Tier 1 locations include the Greater Toronto Area and Metro Vancouver; Tier 2 covers other eligible Canadian regions.

- Equity and performance incentives: Equity options and an annual bonus as part of the overall compensation package.

- Remote-first flexibility: Work remotely with flexibility to choose working hours that suit your schedule.

- Unlimited paid time off: Access to flexible vacation time and company-wide recharge days to support work-life balance.

- Team connection: Participate in annual team offsites and collaborative learning opportunities.

- Everyday perks: Weekly Uber Eats credits and travel discounts on eligible travel services.

- Family support: Generous parental leave and a flexible return-to-work plan.

- Retirement and health benefits: Retirement matching and comprehensive benefits packages.

- Wellness resources: Access to wellness budgets and resources that support personal well-being.

- Professional development: Personal development funds and team-level learning opportunities to support continued career growth.

- Meaningful product impact: The opportunity to influence payment performance, international expansion, and customer experiences across multiple business models.