Senior Product Manager, Loyalty Program Transformation

Insight Global; Deerfield (IL); On-site; USD 130,000 - 170,000; Full time

Job summary

Insight Global's client is seeking a Senior Product Manager to join the Loyalty Product team and drive the redesign of the loyalty program. This role focuses on discovery to support roadmap planning, with ramp-up beginning in Q2.

The candidate will manage stakeholder relationships, lead cross-functional discovery, and translate business needs into technical requirements, epics, and user stories in Azure DevOps.

Qualifications

• 5–7 years of Product Management experience, including leading Agile sprints and backlog prioritization.
• Strong understanding of Loyalty Programs and multi-channel incentives.
• Experience with product tracking tools such as Azure DevOps (ADO).
• Solid background in Agile or Scrum environments.
• Experience launching a new loyalty program.

Responsibilities

• Stakeholder management.
• Leading discovery, identifying pain points, and mapping the customer journey.
• translating requirements into technical stack and design.
• Writing user stories, building epics and features in Azure DevOps (ADO).
• Managing the full product management lifecycle from discovery to delivery.
• Administrative tasks such as setting up ADO, building out epics and features and user stories.
• Collaborating with engineering teams and design conversations, especially in Q2.
• Providing strong communication to bridge gaps and lead other initiatives.
• Ability to manage expectations across business leaders.

Skills

Product management

Agile / Scrum

Stakeholder management

Azure DevOps / ADO

Backlog prioritization

Communication

Cross-functional collaboration

Tools

Azure DevOps

Job description

Insight Global's client is seeking a Senior Product Manager to join the Loyalty Product team and drive the redesign of the loyalty program. This role focuses on discovery to support roadmap planning, with ramp-up beginning in Q2.

The candidate will manage stakeholder relationships, lead cross-functional discovery, and translate business needs into technical requirements, epics, and user stories in Azure DevOps.