Lead Product Manager, Loyalty AI Platform

Epsilon; Chicago (IL); On-site; USD 77,100 - 143,300; Full time

Benefits offered by this job

Flexible time off

Paid sick time

Comprehensive health coverage

401(k)

Tuition assistance

Employee recognition

Job summary

Epsilon seeks an experienced Lead Product Manager to enhance our loyalty execution platform. This role integrates product management with customer loyalty strategy, AI, and client engagement, focused on creating innovative products that deliver value.

The ideal candidate will utilize market insights to shape the product strategy and roadmap, driving improvements and competitive advantage. Applicants should have at least 5 years in product management, with a strong focus on SaaS solutions in the marketing technology space.

Qualifications

• 5+ years of experience in product management or a related role.
• Experience working for a SaaS software provider in marketing technology.
• Demonstrated success in bringing software products from concept to launch.
• Strong understanding of AI applications in marketing technology.

Responsibilities

• Drive the evolution of the loyalty execution platform.
• Establish processes for client and prospect insights.
• Monitor industry trends to strengthen competitive position.
• Partner with cross-functional teams throughout product lifecycle.

Skills

Product management

SaaS product development

Customer loyalty strategy

AI-enabled personalization

Analytical skills

Project management

Excellent communication

Education

Bachelor's degree or equivalent professional experience

Tools

Agile methodologies

Job description

Epsilon seeks an experienced Lead Product Manager to enhance our loyalty execution platform. This role integrates product management with customer loyalty strategy, AI, and client engagement, focused on creating innovative products that deliver value.

The ideal candidate will utilize market insights to shape the product strategy and roadmap, driving improvements and competitive advantage. Applicants should have at least 5 years in product management, with a strong focus on SaaS solutions in the marketing technology space.