Senior Product Manager, IoT Connectivity & Call Quality

Tin Can; Seattle (WA); On-site; USD 120,000 - 180,000; Full time

Job summary

Tin Can is hiring a Senior Product Manager to own two end‑to‑end priorities: ensuring reliable device connectivity and delivering crystal‑clear calls across varying routers and Wi‑Fi setups. You will work hands‑on with firmware engineers on the audio path and drive hardware‑firmware partnerships as needed.

The role is technical and hands‑on, requiring deep expertise in mesh networking, dual‑band Wi‑Fi, and field testing.

Qualifications

• 5+ years of product management experience in connected hardware or IoT.
• Deep knowledge of audio quality, jitter, packet loss, and dual‑band handoff.
• Comfort digging into logs and firmware behavior to find root causes.
• Experience partnering with firmware/embedded engineering teams.
• Fluency with AI as a multiplier across diagnosis and testing.

Responsibilities

• Own reliability and call quality as a core product problem.
• Collaborate with firmware engineers to diagnose sound degradation.
• Identify when fixes require hardware or firmware changes and influence roadmap.
• Improve how devices connect and stay online, across environments.
• Evaluate partnerships to accelerate improvements.
• Build instrumentation and reporting to measure call quality.
• Turn findings into a clear, actionable backlog for engineering.
• Run tests in field and internal environments to validate fixes.
• Communicate progress, outcomes, and next steps clearly.

Skills

Connected hardware

Audio quality

Networking

Logging analysis

Field testing

Job description

Tin Can is hiring a Senior Product Manager to own two end‑to‑end priorities: ensuring reliable device connectivity and delivering crystal‑clear calls across varying routers and Wi‑Fi setups. You will work hands‑on with firmware engineers on the audio path and drive hardware‑firmware partnerships as needed.

The role is technical and hands‑on, requiring deep expertise in mesh networking, dual‑band Wi‑Fi, and field testing.