Staff Product Manager: Core Experience & Retention

Tin Can; Seattle (WA); On-site; USD 170,000 - 250,000; Full time

Job summary

Tin Can is seeking a Staff Product Manager to drive retention and dialing in engagement for families using our screen-free communication devices. This role is hands-on, end-to-end, and involves shaping product strategy with the Head of Product and partnering with engineering, brand, and marketing to deliver value week after week.

You’ll own the backlog, guide experiments, write copy, and help define the direction as we balance trust, simplicity, and care for our users — kids and their families —

Qualifications

• 8+ years of consumer product management experience with ownership of complex, ambiguous problem spaces.
• Track record of moving retention or engagement metrics, not just shipping features.
• Strong product instincts paired with analytical rigor and comfort with data.
• Fluency using AI as a multiplier across discovery, prototyping, and analysis.
• Excellent judgment around user trust, quality, and long‑term tradeoffs, especially for kids and parents.

Responsibilities

• Find the highest-leverage ways to drive consistent calling and retention.
• Turn broad goals into clear hypotheses and a focused backlog.
• Write test plans, craft in‑app and email copy, and work with engineering to spec fixes.
• Design and ship product that builds durable calling rituals with engineering.
• Prototype the first-run and onboarding experience to ensure Tin Can sticks.
• Build instrumentation to measure impact on the needle.
• Run experiments, synthesize learnings, and decide what to scale or stop.
• Collaborate with leadership to align work with product strategy and values.
• Sharpen processes to help the team ship and learn faster.
• Pitch in across the product surface while owning your area.

Skills

8+ years PM exp

Retention/engagement focus

Analytical thinking

AI in product

User trust & safety

Autonomy

Storytelling

Hands-on implementation

Job description

Tin Can is seeking a Staff Product Manager to drive retention and dialing in engagement for families using our screen-free communication devices. This role is hands-on, end-to-end, and involves shaping product strategy with the Head of Product and partnering with engineering, brand, and marketing to deliver value week after week.

You’ll own the backlog, guide experiments, write copy, and help define the direction as we balance trust, simplicity, and care for our users — kids and their families —