Senior Product Manager, Innovation Lab — Public Digital

Hard Problems; Sacramento (CA); On-site; USD 141,000 - 168,000; Full time

Benefits offered by this job

Pension

Health benefits

Employee assistance program

Job summary

Hard Problems is seeking a Senior Product Manager to lead the Innovation Lab, a Governor-appointed advisory service that partners with state departments to de-risk projects and deliver evidence-based recommendations. You will translate complex problems into clear scopes of work and roadmaps, manage cross-functional teams, and own the delivery cadence for engagements.

You will integrate UX research, service design, data and technical strategy into actionable recommendations, set an ambitious

Qualifications

• Extensive product management experience in digital or technology environments.
• Experience managing complex client and stakeholder relationships.
• Ability to translate ambiguity into scopes, roadmaps, backlogs, milestones and deliverables.
• Experience with qualitative and quantitative research and service design.
• Familiarity with agile backlog management, sprints and iterative delivery.
• Experience communicating with executive, technical, program and non-technical audiences.

Responsibilities

• Lead a cross-functional Innovation Lab team to de-risk complex projects.
• Translate problems into scopes of work, roadmaps, and client deliverables.
• Own delivery cadence and day-to-day priorities for Innovation Lab engagements.
• Integrate UX research, service design, data strategy, and technical strategy into recommendations.
• Set a clear product vision for Innovation Lab engagements and drive iterative delivery.
• Mature the service model with repeatable patterns, feedback loops and performance measures.

Skills

Product management

Consulting

Cross-functional leadership

Agile delivery

Stakeholder management

Public sector experience

Job description

Hard Problems is seeking a Senior Product Manager to lead the Innovation Lab, a Governor-appointed advisory service that partners with state departments to de-risk projects and deliver evidence-based recommendations. You will translate complex problems into clear scopes of work and roadmaps, manage cross-functional teams, and own the delivery cadence for engagements.

You will integrate UX research, service design, data and technical strategy into actionable recommendations, set an ambitious