Senior Product Manager, Gaming Commerce Platform

Sony Interactive Entertainment Inc.; San Diego (CA); On-site; USD 155,000 - 232,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Paid time off

Wellness program

Employee discounts

Bonus potential

Job summary

Sony Interactive Entertainment leads PlayStation’s Commerce Platform, delivering monetization features across PS5, PS4, Web, PS App, and PS Portal. You will shape product vision, drive user journeys, and coordinate with design, engineering, and business partners to deliver measurable outcomes.

The role emphasizes cross-functional leadership, data-driven decision making, and a multi-year roadmap in a dynamic gaming ecosystem with strong engagement goals.

Qualifications

• Bachelor’s degree in a business or technical field or equivalent experience.
• 5+ years of demonstrated experience in product management.
• Experience in managing e-commerce products, with deep knowledge of key consumer journeys (pricing, offers, cart, order, checkout, hardware trade-ins, payment, post-purchase, media content delivery).
• Experience in e-commerce required and experience in gaming preferred.
• Demonstrable experience developing long-term, multi-year product strategies, and product roadmaps.
• Ability to operate in a global matrixed environment
• Sufficient technical acumen to dive deep with UX design and engineering teams.
• Excellent presentation skills and ability to communicate effectively with a variety of stakeholders.
• Consistent track record in thinking strategically, working collaboratively and leading the delivery of complex and highly impactful projects.
• Strong analytical abilities and data-driven decision-making, with proven attention to detail.

Responsibilities

• Define product vision and strategies, using domain expertise, identifying market opportunities and addressing customer needs.
• Orchestrate competitive analysis, market, and user research to define user journey and satisfaction metrics to champion the Voice of the Customer.
• Manage stakeholder commitments, align business and technical needs, turn data and insights into actionable delivery and outcomes with ruthless prioritization.
• Collaborate with design and engineering teams to build best-in-class solutions, balancing long-term platform needs and short-term optimizations.
• Build positive relationships with other product managers, business stakeholders and finance, legal and tax business partners.
• Partner with legal and compliance teams to create a customer-centric, compliant and optimized experiences.
• Support go-to-market planning and execution. Understand and communicate effectively how your product is used in market.
• Partner with data teams to set effective measurement frameworks all along products’ lifecycle. Ensure features are backed by relevant metrics, and that success is measured on an ongoing basis.
• Be a champion of PlayStation's cultural values –leveraging creativity to drive innovation and collaboration at all levels leveraging the Product Model not Project Model product manager mindset.

Skills

Product management

E-commerce

Gaming industry experience

Data-driven decision making

Cross-functional collaboration

Stakeholder management

Education

Bachelor's degree in business or technical field

Job description

Sony Interactive Entertainment leads PlayStation’s Commerce Platform, delivering monetization features across PS5, PS4, Web, PS App, and PS Portal. You will shape product vision, drive user journeys, and coordinate with design, engineering, and business partners to deliver measurable outcomes.

The role emphasizes cross-functional leadership, data-driven decision making, and a multi-year roadmap in a dynamic gaming ecosystem with strong engagement goals.