Sr. Product Manager

Sony Interactive Entertainment; San Diego (CA); Hybrid; USD 155,000 - 232,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Paid time off

Employee discounts on Sony products

Job summary

Sony Interactive Entertainment in San Diego or Los Angeles is seeking a Sr. Product Manager to lead commerce and monetization initiatives within PlayStation's ecosystem.

You will shape product strategy, collaborate with design and engineering, and work across a global matrix to deliver impactful, data-driven features across PS5, PS4, Web, PS App and PS Portal. The role emphasizes customer-centric decisions and stakeholder alignment.

Qualifications

• Bachelor's degree or equivalent experience in business or technical field.
• 5+ years of product management experience.
• Experience managing e-commerce products and key consumer journeys.
• Experience in gaming or entertainment is a plus.

Responsibilities

• Define product vision and strategies based on market opportunities.
• Lead research and analyze customer needs using Voice of the Customer.
• Prioritize delivery with stakeholders and balance long-term platform needs and short-term gains.
• Collaborate with design and engineering to build scalable e-commerce experiences.
• Partner with legal, finance, and tax teams as needed.
• Measure success with metrics across the product lifecycle.

Skills

Product management

E-commerce

Stakeholder management

Data-driven decisions

Cross-functional leadership

Education

Bachelor's degree

Job description

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Sr. Product Manager

San Diego OR Los Angeles, CA

The Commerce Platform team is focused on Commerce & Monetization as part of Product Data & Strategy at PlayStation. We are responsible for building and scaling products, to enable capabilities for monetizing content, goods and services in the PlayStation ecosystem (i.e. PS5, PS4, Web, PS App and PS Portal). The Commerce Platform team launches new features and capabilities to improve player engagement, enhance various commerce experiences while driving value to our players and PlayStation.

Responsibilities:

• Define product vision and strategies, using domain expertise, identifying market opportunities and addressing customer needs.
• Orchestrate competitive analysis, market, and user research to define user journey and satisfaction metrics to champion the Voice of the Customer.
• Manage stakeholder commitments, align business and technical needs, turn data and insights into actionable delivery and outcomes with ruthless prioritization.
• Collaborate with design and engineering teams to build best-in-class solutions, balancing long-term platform needs and short-term optimizations.
• Build positive relationships with other product managers, business stakeholders and finance, legal and tax business partners.
• Partner with legal and compliance teams to create a customer-centric, compliant and optimized experiences.
• Support go-to-market planning and execution. Understand and communicate effectively how your product is used in market.
• Partner with data teams to set effective measurement frameworks all along products' lifecycle. Ensure features are backed by relevant metrics, and that success is measured on an ongoing basis.
• Be a champion of PlayStation's cultural values -leveraging creativity to drive innovation and collaboration at all levels leveraging the Product Model not Project Model product manager mindset.

Requirements:

• Bachelor's Degree in a business or technical field or equivalent experience.
• 5+ years of demonstrated experience in product management.
• Experience in managing e-commerce products, with deep knowledge of key consumer journeys (pricing, offers, cart, order, checkout, hardware trade-ins, payment, post-purchase, media content delivery).
• Experience in e-commerce required and experience in gaming preferred.
• Demonstrable experience developing long-term, multi-year product strategies, and product roadmaps.
• Ability to operate in a global matrixed environment
• Sufficient technical acumen to dive deep with UX design and engineering teams.
• Excellent presentation skills and ability to communicate effectively with a variety of stakeholders.
• Consistent track record in thinking strategically, working collaboratively and leading the delivery of complex and highly impactful projects.
• Strong analytical abilities and data-driven decision-making, with proven attention to detail.

At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$154,800 - $232,200 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.