Senior Product Manager (Fully Remote)

Tebra; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Tebra, a leader in healthcare software, is seeking a product manager to define and design features for its core products, focusing on improving patient and practice communication within the Message Center. You will translate customer needs into clear requirements and drive product outcomes.

You will explore AI and automation opportunities, collaborate with cross-functional teams, and steer the customer experience roadmap with defined priorities and backlog ownership.

Responsibilities

• Define and design features on core products to solve customer problems and improve patient/practice communication.
• Identify where AI and automation can reduce staff effort or improve patient interactions using approved tools for research and prototyping.
• Perform market research, collaborate cross-functionally, and manage the customer experience roadmap with clear priorities and backlog ownership.

Job description

• Define and design features on core products to solve customer problems, driving Message Center forward with improved patient and practice communication.
• Identify where AI and automation can reduce practice staff effort or improve patient interactions, using approved tools for research and prototyping.
• Perform market research, collaborate cross-functionally, and manage the customer experience roadmap with clear priorities and backlog ownership.