Senior Product Manager - Frontline Experience (Remote)

Securitas, Inc.; Chicago (IL); Remote; USD 175,000 - 200,000; Full time

Job summary

Securitas, Inc. is seeking a Senior Product Manager for MyConnect, a digital experience platform for security officers.

You will own the product vision, roadmap, and cross-functional execution across North America, partnering with Engineering, Design, Operations, Marketing, and executive leadership to drive measurable outcomes. The role focuses on improving frontline employee engagement, communication, and experience, leveraging AI and emerging tech to deliver impactful solutions.

Qualifications

• Bachelor's degree or equivalent experience.
• 7+ years of product management experience.
• Experience leading cross-functional teams through the full product lifecycle.
• Strong strategic thinking with hands-on execution.
• Experience using customer research, analytics, and experimentation to inform product decisions.

Responsibilities

• Define and execute the product vision, strategy, and roadmap for MyConnect, ensuring alignment with business priorities and broader digital transformation objectives.
• Lead customer research and data-driven opportunities to improve the employee experience.
• Collaborate with Engineering, Design, Operations, and Marketing to launch products and define success metrics.
• Leverage AI and emerging technologies to improve digital experiences, operational efficiency, and business results.

Skills

Product strategy

Roadmapping

Strategic thinking

Cross-functional leadership

Data-driven decisions

Customer research

Execution

Stakeholder management

AI in product

UX collaboration

Education

Bachelor's degree or equivalent experience

Tools

AI tools

Job description

Securitas, Inc. is seeking a Senior Product Manager for MyConnect, a digital experience platform for security officers.

You will own the product vision, roadmap, and cross-functional execution across North America, partnering with Engineering, Design, Operations, Marketing, and executive leadership to drive measurable outcomes. The role focuses on improving frontline employee engagement, communication, and experience, leveraging AI and emerging tech to deliver impactful solutions.