Senior Product Manager - Fraud & Identity (Remote)

Ladders; United States; A distancia; USD 120.000 - 145.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited Paid Time Off

Work from anywhere in Canada and USA

Health and Dental benefits

Up to $1,500 USD/ $2,025 CAD for home 

Up to 2% matching RRSP / 401K

Learning and Development opportunities

Up to $50 USD/ $67.50 CAD for Internet

Descripción de la vacante

Ladders is seeking a Senior Product Manager II - Fraud & Identity to own strategy and prioritization of fraud and identity capabilities across the customer lifecycle. This role collaborates with engineering and operations to shape scoring logic, rules, and incident response in a remote-first environment.

The position emphasizes risk reduction while maintaining a smooth customer experience, with cross-functional teamwork and clear documentation driving timely decisions.

Formación

• 5-7 years of product management in fraud, risk, or identity.
• Proven track record owning fraud/identity product surface in fintech/payments/marketplace.
• Understanding of detection tradeoffs (precision vs recall, false positives cost).
• Experience in incident response management and operational orchestration.
• Ability to write decision documents leading to actionable outcomes.
• Familiarity with AI in fraud detection and prevention.
• Excellent written communication for remote-first culture.

Responsabilidades

• Define and drive the product strategy for fraud and identity across the customer lifecycle.
• Prioritize the joint fraud and identity roadmap based on team inputs.
• Collaborate directly with engineers on scoring logic and rules.
• Transform analysis into actionable decisions through clear documentation.
• Act as incident commander during fraud incidents, coordinating multiple teams.
• Establish and track key metrics for fraud and identity health.
• Push back on new signals or vendors that may increase customer friction without reducing risk.

Conocimientos

Product management

Fraud & Identity

Incident response

Decision documentation

AI in fraud detection

Remote communication

Descripción del empleo

Ladders is seeking a Senior Product Manager II - Fraud & Identity to own strategy and prioritization of fraud and identity capabilities across the customer lifecycle. This role collaborates with engineering and operations to shape scoring logic, rules, and incident response in a remote-first environment.

The position emphasizes risk reduction while maintaining a smooth customer experience, with cross-functional teamwork and clear documentation driving timely decisions.