Senior Product Manager for Mobile Payment

Samsung Electronics America; New York (NY); On-site; USD 165,000 - 210,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Wellness Incentives

Job summary

Samsung Electronics America in New York City is seeking a Senior Product Manager to lead the development and execution of product strategies within the Samsung Wallet ecosystem. You will define use cases, drive requirements, and collaborate with distributed engineering teams across Korea and the US.

This role requires 7+ years in IT with 5+ years in product management, plus experience with mobile-first payments and strong data-visualization capabilities.

Qualifications

• Engineering background in CS/EE with 7+ years IT industry experience and 5+ years in Product Management.
• Experience in large-scale mobile-first applications and services, in payments, tokenization or wallet-related domains.
• Strong technical depth to articulate product choices and defend feature definitions and priorities.
• Proficiency with Jira and Confluence; data analysis/visualization with Excel/Tableau.
• Ability to influence across the business and engineering without authority and align with global HQ direction.
• Take on project management aspects where required, to ensure timely delivery.
• Comfort traveling for partner meetings or stakeholder engagements.

Responsibilities

• Define and articulate use cases and requirements for features within Samsung Wallet.
• Own and drive product and technical requirements for core payment experiences include card registration, in-store and online payments, and Samsung branded card offerings.
• Collaborate with cross-functional teams across US, Korea, Philippines, India and other regions to ensure timely project delivery.
• Drive product and technical requirements through discussions with internal and external stakeholders.
• Manage project schedules, track and report issues, and negotiate release dates as required.
• Coordinate cross-functional readiness (e.g., contracts, marketing, beta testing) to ensure seamless execution.
• Create product concepts, competitive analysis, and collateral materials (FAQ, CS training, overview documents etc.) for feature launches.
• Regularly update stakeholders on project status and analytical dashboards.
• Juggle between multiple projects, optimize engineering bandwidth, prioritize feature requests by business value and readiness.

Skills

Mobile payments

Product management

Data analysis

Cross-functional collaboration

Education

CS/EE degree

Tools

Jira

Confluence

Excel

Tableau

Job description

Position Summary

Senior Product Manager for Mobile Payment: Samsung Wallet is a mobile payment service and digital wallet developed by Samsung. It is designed to be a one-stop shop for all debit cards, credit cards, digital passes, and tickets, making them easy to access and use when necessary. With the rise of NFC payment terminals in stores and evolving consumer preferences over the past year, Samsung Wallet has never been more important. Working on the Samsung Wallet team will give you a chance to make a significant impact on the lives of millions of people around the world, and will be invaluable to the future of payments and financial services. You will have the opportunity to collaborate with and learn from experts from a variety of fields, as well as work on exciting, challenging projects.

Position Summary: We are seeking Senior Product Manager (PM) to lead the development and execution of product strategies within its ecosystem. The candidate will work from our office in New York, while collaborating closely with our decision makers based at Samsung’s headquarters in South Korea, and engineering teams based in Korea and elsewhere across the globe. This role requires comfort with a globally distributed team structure and the ability to navigate international cultures and time zones. As a Product Manager, you will contribute to the roadmap of one or more product areas within the Samsung Wallet ecosystem, define and articulate use cases, driving product and technical requirements through discussions with internal and external stakeholders, and execute on those requirements by collaborating with a geographically dispersed engineering team. In the course of your work, you may also be required to coordinate schedules, dependencies, and cross-functional readiness (e.g., contracts, marketing, beta testing, customer service). This role requires that you comfortably navigate technical details of product integrations, learn the nuances of owned product areas, and efficiently switch between Product Management and project management tasks.

Role and Responsibilities

• Define and articulate use cases and requirements for features within Samsung Wallet.


• Own and drive product and technical requirements for core payment experiences include card registration, in-store and online payments, and Samsung branded card offerings.


• Collaborate with cross-functional teams (Product Management, Business, Engineering, Marketing) across US, Korea, Philippines, India and other regions to ensure timely project delivery.


• Drive product and technical requirements through discussions with internal and external stakeholders.


• Manage project schedules, track and report issues, and negotiate release dates as required.


• Manage cross-functional readiness (e.g., contracts, marketing, beta testing) to ensure seamless execution.


• Create product concepts, competitive analysis, and collateral materials (FAQ, CS training, overview documents etc.,) for feature launches.


• Regularly update stakeholders on project status and analytical dashboards.


• Juggle between multiple projects, make optimal use of engineering bandwidth, prioritize among feature requests by validating the business case, partner readiness and other levers.

Experience Requirements

• Engineering Background: Degree in CS, EE, or similar field, with 7+ years of IT industry experience, including 5+ years in Product Management.


• Experience in large-scale mobile-first applications and services, in payments, tokenization or wallet-related domains.


• Strong technical depth to articulate product choices and defend feature definitions and priorities.


• Proficiency in project management tools (e.g., JIRA, Confluence) and data analysis/visualization tools (e.g., Excel, Tableau).


• Ability to influence across the business and engineering without authority and align with global HQ direction.


• Take on project management aspects where required, to ensure timely delivery.


• Comfort working with a geographically dispersed team, including travel for partner meetings or stakeholder engagements.

Compensation and Benefits

Compensation for this role, for candidates based in New York, NY, is expected to be between $165,000 ~ $210,000 base. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

• Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

Company Culture

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).