Senior Product Manager, Documents & Customs Growth

C.H. Robinson Worldwide; Northern (KY); Hybrid; USD 113,000 - 254,000; Full time

Benefits offered by this job

Medical plans

Fertility benefits

Flexible Spending Accounts

Health Savings Account

Dental and Vision

Life Insurance

Disability insurance

Paid holidays

Floating holidays

Job summary

C.H. Robinson Worldwide is seeking a Senior Product Manager for Documents and Customs Services in the Global Forwarding division.

This role emphasizes data-driven improvements to user experience, productivity, and risk management, collaborating with software engineers, designers, product colleagues, and leaders to deliver impactful solutions. The position requires 6+ years in product management, a Bachelor’s (or equivalent) and a strong analytical mindset, with the role based in MN, IL, or

Qualifications

• 6+ years of experience in product management in a cross-functional enterprise environment.
• Bachelor’s degree or equivalent work experience and high school diploma/GED.
• 3+ years of digital marketplace dynamics/mechanics experience in a product or data science capacity.
• Master’s degree in Business Administration/Management, Finance, Economics, Marketing, MIS, Mathematics, Engineering, Analytics/Data Science.

Responsibilities

• Define a roadmap of strategies and products to drive growth and support customers.
• Partner with Pricing, Product, Data Science and Technical teams to deliver complete solutions that support business needs.
• Conduct sophisticated quantitative, qualitative, business, customer, and strategic research and analysis to identify, test/validate, develop, and implement marketplace growth programs.
• Manage projects from start to finish, including stakeholder management and communication of results, insights and recommendations.
• Develop and maintain pricing intelligence, enabling data-driven decision making by senior leaders.
• Define requirements, metrics analysis and partner with engineering counterparts on development, testing, and launching efforts.
• Minimize wasted technology investment by testing/validating hypotheses behind proposed investments, and by auditing and improving existing investments.
• Manage tradeoffs and evaluate new ideas and opportunities with stakeholders, driving to alignment while maintaining a clear focus on overarching business priorities.
• Navigate an ambiguous environment, from a strategic and tactical perspective, where the product management function is still maturing.
• Mentor other Product Managers, help shape our culture, introduce best practice, and bring knowledge to the team.

Skills

Product management

Quantitative analysis

Qualitative analysis

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Master’s degree (MBA/Finance/Economics/DS etc.)

Job description

C.H. Robinson Worldwide is seeking a Senior Product Manager for Documents and Customs Services in the Global Forwarding division.

This role emphasizes data-driven improvements to user experience, productivity, and risk management, collaborating with software engineers, designers, product colleagues, and leaders to deliver impactful solutions. The position requires 6+ years in product management, a Bachelor’s (or equivalent) and a strong analytical mindset, with the role based in MN, IL, or