Senior Product Manager, Digital Platforms & Salesforce

Charles Schwab; Omaha (NE); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

401(k) with company match

Sabbatical after 5 years

Parental leave and family building

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Schwab operates a Senior Product Manager, Digital Product Management, to drive digital transformation by delivering Salesforce-based experiences for client-facing representatives. You will shape strategy for Salesforce capabilities, reporting, digital channels, and integrations while collaborating with product, technology, UX/UI, service, marketing, and business partners.

Success relies on a strong mix of product management, strategic thinking, relationship building, communication, stakeholder

Qualifications

• 5+ years of Salesforce and/or product management experience with responsibility for delivering technology or digital capabilities.
• Experience contributing to or owning product strategy, vision, roadmaps, prioritization, and product lifecycle execution.
• Ability to translate opportunities and stakeholder needs into product requirements and outcomes.
• Experience partnering cross-functionally with technology, UX/UI, service, marketing, operations, and business stakeholders.
• Ability to build relationships and influence decisions across multiple levels of an organization.
• Excellent communication and presentation skills for leadership audiences.

Responsibilities

• Lead product management efforts enabling client-facing representatives to leverage technology solutions.
• Partner with product and technology teams to deliver Salesforce and digital solutions.
• Develop understanding of end-user needs and prioritize product initiatives.
• Collaborate with UX/UI to facilitate feedback, establish OKRs, and improve user experience.
• Work with stakeholders to develop strategy and roadmaps that evolve Salesforce capabilities.
• Translate business and user needs into product requirements and priorities.
• Work cross-functionally to evolve digital capabilities and communicate progress to leadership.
• Use feedback and measurable outcomes to identify opportunities for improvement.

Skills

Salesforce

Product management

Strategic thinking

Stakeholder management

Cross-functional collaboration

Communication

Executive presence

Relationship building

Prioritization

Ownership & accountability

Tools

Salesforce

Job description

Schwab operates a Senior Product Manager, Digital Product Management, to drive digital transformation by delivering Salesforce-based experiences for client-facing representatives. You will shape strategy for Salesforce capabilities, reporting, digital channels, and integrations while collaborating with product, technology, UX/UI, service, marketing, and business partners.

Success relies on a strong mix of product management, strategic thinking, relationship building, communication, stakeholder