Senior Product Manager, Digital Payments (NAM)

Mastercard Inc.; Purchase (NY); On-site; USD 179,000 - 305,000; Full time

Job summary

Mastercard Inc. in Purchase, New York seeks a Title and Summary Manager, Product Management to drive digital issuing strategies for US banks and processors.

You will align customer objectives with product roadmaps, influence design and go-to-market plans, and ensure scalable adoption across NAM Digital Payments. You will partner with account managers, product teams, and external customers to define KPIs, guide engagement models, and elevate Mastercard’s position as a digital payments leader in a

Qualifications

• Deep understanding of digital payments, digital commerce, and the broader payments ecosystem.
• Ability to distill large amounts of information and propose a strong view on Mastercard's digital payment perspective.
• Proven ability to position complex digital solutions clearly and effectively with customers.
• Strong customer-facing skills with the ability to build credibility and influence outcomes.
• Self-starter with strong ownership mindset and ability to collaborate across teams.
• Highly curious, resilient, and proactive in removing blockers and driving progress.
• Skilled at tailoring communication to diverse audiences to create alignment and momentum.

Responsibilities

• Articulate Mastercard’s point of view on the digital payments landscape and embed this narrative into customer discussions, product strategies, and go-to-market materials.
• Support strategic engagement models with co-brand issuers, merchants, and partners across issuing and acquiring ecosystems.
• Champion team culture and engagement across NAM Digital Payments and broader stakeholders.
• Elevate the team’s profile as digital payments experts through internal and external forums.
• Define KPI frameworks and support customer planning, prioritization, and implementation for digital solutions.
• Partner with CAMs, Technical Account Managers and product teams to advance customer opportunities toward implementation.
• Own the Voice of Customer framework and ensure feedback loops into regional and global product teams.

Job description

Mastercard Inc. in Purchase, New York seeks a Title and Summary Manager, Product Management to drive digital issuing strategies for US banks and processors.

You will align customer objectives with product roadmaps, influence design and go-to-market plans, and ensure scalable adoption across NAM Digital Payments. You will partner with account managers, product teams, and external customers to define KPIs, guide engagement models, and elevate Mastercard’s position as a digital payments leader in a