Senior Product Manager, Digital Commerce Leader

Crump Life Insurance Svcs Inc

Charlotte (NC)

On-site

USD 120,000 - 180,000

Full time

3 days ago

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Job summary

Truist Financial Corporation in the United States (Charlotte, NC area) seeks a Senior Product Manager, Digital Commerce to define, deliver, and optimize digital commerce capabilities across Truist digital channels.

You will partner across Product, Technology, Experience Design, Marketing, Data and Analytics, Risk, Legal, Compliance, Operations, and business stakeholders to drive client-centered, measurable experiences from discovery through launch and optimization.

Qualifications

Bachelor's degree in business, engineering, design, or technology.
Seven+ years of product management, digital, technology, financial services, marketing technology, or related experience.
Five+ years of delivering digital products, journeys, or capabilities within a matrixed organization.
Experience leading cross-functional teams across product, technology, analytics, marketing, risk, legal, compliance, or operations.

Responsibilities

Define and maintain the product vision, strategy, roadmap, and measurable outcomes for Digital Commerce.
Own product discovery by identifying client needs, opportunities, pain points, and market insights.
Partner with Experience Design, Analytics, Marketing, Technology, and stakeholders to translate insights into prioritized solutions.
Lead roadmap development and prioritization across digital commerce capabilities with balancing value, risk, feasibility, and capacity.
Translate strategy into epics, features, user stories, acceptance criteria, and measurable goals with Technology and delivery teams.
Serve as a product leader in Agile ceremonies and release readiness discussions.
Establish and communicate KPIs such as adoption, conversion, and business value.