Senior Product Manager, Customer Experience & Growth

Lancesoft; California; Hybrid; USD 150.000 - 190.000; Vollzeit

Zusammenfassung

Lancesoft is seeking a Senior Product Manager, Customer Experience to define product strategy and deliver experiences that make shopping easier, more intuitive, and more rewarding for customers. You will identify high-impact opportunities, translate them into roadmaps, and partner with Engineering, Design, Marketing, Merchandising, AI, Analytics, and other teams to bring them to life across web and mobile.

This role targets a product leader with strong customer empathy, business acumen, and

Qualifikationen

• 5+ years of product management experience in e-commerce or digital consumer products.
• Proven track record delivering measurable customer and business outcomes.
• Experience building strategies and roadmaps balancing customer needs, business priorities, and technical constraints.
• Strong analytical and problem-solving skills using data and experimentation.

Aufgaben

• Partner cross-functionally with Engineering, UX, Merchandising and Marketing to ship high-impact features.
• Define and execute a two-year product strategy for customer bottom-of-funnel domains.
• Drive continuous experimentation and A/B testing to optimize the buying flow.
• Conduct data analysis and user research to identify friction points and inform decisions.
• Lead agile sprints delivering UX improvements while maintaining a scalable foundation.
• Communicate vision, priorities, and insights to executives and partners.

Kenntnisse

E-commerce

Product management

Roadmap development

Analytics

A/B testing

Jobbeschreibung

Lancesoft is seeking a Senior Product Manager, Customer Experience to define product strategy and deliver experiences that make shopping easier, more intuitive, and more rewarding for customers. You will identify high-impact opportunities, translate them into roadmaps, and partner with Engineering, Design, Marketing, Merchandising, AI, Analytics, and other teams to bring them to life across web and mobile.

This role targets a product leader with strong customer empathy, business acumen, and