Senior Product Manager – Contract

Jobtailor

Arizona

On-site

USD 110,000 - 160,000

Full time

14 days+

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Job summary

Jobtailor is seeking a Product Manager to support the U.S. Department of Veterans Affairs, shaping technology decisions and delivering high-impact outcomes for Veterans.

You will lead cross-functional teams, translate insights into epics and roadmaps, and guide MVPs from discovery to delivery while balancing business, user, and technical needs. You will collaborate with designers, data scientists, and engineers, drive change management, and ensure measurable success through data-driven

Qualifications

Experience shaping product strategy for government or civic tech.
Ability to translate business needs into epics and user stories.
Proven track record delivering data-driven results in cross-functional teams.
Experience with accessibility and human-centered design.
Strong stakeholder management and client success skills.

Responsibilities

Support the client in the U.S. Department of Veterans Affairs
Shape technology decisions impacting millions of Veterans through product thinking, prioritization, and delivery expertise
Collaborate with service designers, data scientists, and engineers to understand customer and user problems
Define MVPs and mature solution iterations
Lead implementation efforts
Develop adoption and change management plans
Dedicate 85% of time to billable contract work and 15% to growing MO’s product practice
Partner with stakeholders to translate vision into reality through prioritization, roadmapping, and requirements development
Lead cross-functional designers, data scientists, and engineers to deliver iteratively and incrementally
Balance business, user, and technical needs to deliver meaningful outcomes
Identify and manage risks, dependencies, and tradeoffs; communicate with stakeholders and leadership
Set outcomes-driven success metrics and measure impact
Facilitate product strategy methods and agile ceremonies
Enable continuous feedback using qualitative and quantitative data
Communicate with clients to maintain alignment on team priorities
Engage government ecosystem stakeholders to solve delivery issues
Leverage AI tools for discovery, documentation, experimentation, analysis, communication, and decision-making
Identify opportunities to automate repetitive work and improve team efficiency through responsible AI use

Skills

Product Management

Agile Methodologies

Client Relationship Management

Design Thinking

Drupal CMS

Tools

AI Tools

Drupal CMS

Job description

Support the client in the U.S. Department of Veterans Affairs
Shape technology decisions impacting millions of Veterans through product thinking, prioritization, and delivery expertise
Collaborate with service designers, data scientists, and engineers to understand customer and user problems
Define MVPs and mature solution iterations
Lead implementation efforts
Develop adoption and change management plans
Dedicate 85% of time to billable contract work and 15% to growing MO’s product practice, contributing to culture, and supporting business development
Partner with stakeholders to translate vision into reality through prioritization, roadmapping, and requirements development
Lead cross-functional designers, data scientists, and engineers to deliver iteratively and incrementally
Balance business, user, and technical needs to deliver meaningful outcomes
Identify and manage risks, dependencies, and tradeoffs; communicate with stakeholders and leadership
Set outcomes-driven success metrics and measure impact
Facilitate product strategy methods and agile ceremonies
Enable continuous feedback using qualitative and quantitative data
Communicate with clients to maintain alignment on team priorities
Engage government ecosystem stakeholders to solve delivery issues
Leverage AI tools for discovery, documentation, experimentation, analysis, communication, and decision-making
Identify opportunities to automate repetitive work and improve team efficiency through responsible AI use

Requirements

3–8+ years of product management experience in a relevant industry, such as software development, government technology, or civic technology
Strong product thinking skills
Client relationship management and customer success skills
Design thinking and lean product thinking experience, including research, workshop facilitation, and client decision-making
Outcome-oriented approach backed by measurable, data-driven results
Experience aligning cross-functional teams and stakeholders around goals
Experience translating business requirements and user research findings into epics and user stories
Experience working in cross-functional teams using agile methodologies
Ability to set expectations, remove blockers, and hold teams accountable to contractual and client expectations
Experience with accessibility and human-centered design
Ability to manage a team through change
Experience working with the federal government, with VA experience preferred
Experience with Drupal CMS and Drupal best practices preferred
Familiarity with service design-informed research approaches preferred
Applicants must currently reside in one of: AZ, CA, CO, CT, DC, FL, GA, IL, KS, MA, MD, ME, NC, NJ, NM, NV, NY, OR, PA, TX, UT, VA, WA, WI
US Citizenship required

Core Competencies

Demonstrates strong product management capabilities with a focus on client relationship management, agile methodologies, and data-driven decision-making. Proven experience in leading cross-functional teams and delivering impactful solutions in government technology and civic technology sectors.

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