Product Owner

Jobtailor; Peoria (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

Caterpillar is seeking a Digital Product Manager to maximize product value, partnering with engineering on backlog creation and prioritization, and providing a clear product vision aligned with customer value.

You will own the product’s success and quality, manage cross-product initiatives, align roadmaps across teams, and develop deep user insights to shape opportunities and experiences for VisionLink subscriptions.

Qualifications

• Bachelor’s degree in CS/IS/Comm/Engineering or equivalent.
• Strong experience in digital product management, UX, user research or digital strategy.
• Excellent communication, presentation, storytelling and analytic skills.
• Ability to work with multiple teams including business partners and development.
• Experience in Agile environments with multiple priorities.
• Experience with experience mapping techniques (story mapping, object mapping, assumption mapping).
• Experience with software product management and lifecycle.
• UAT knowledge and tools familiarity.
• Experience with PM tools: Aha, ProductBoard, Azure DevOps, JIRA, Rally.

Responsibilities

• Own backlog creation, prioritization, and refinement with engineering teams.
• Provide product vision, domain knowledge, and direction aligned with customer value.
• Own the success and quality of the product.
• Lead cross-product initiatives, including prioritization, roadmap definition, and elaboration of epics and features.
• Align roadmaps and experiences across dependent product teams.
• Develop deep understanding of users and their processes, including triggers, steps, roles, and outcomes.
• Frame and plan new opportunities by articulating problems, impact, assumptions, and risks.
• Collaborate with stakeholders to understand business goals and facilitate solutioning and brainstorming activities.
• Lead definition of major experience elements across functions and domains.
• Help improve dealers’ workflows and customer experiences for VisionLink subscriptions.

Skills

Digital product mgmt

User experience

User research

Digital strategy

Agile methodologies

Experience mapping

Cross-team collaboration

Communication

Presentation skills

Storytelling

Analytical skills

Fleet management knowledge

UAT

Education

Bachelor’s degree in CS/IS/Comms/Engineering or related field

Tools

Aha

ProductBoard

Azure DevOps

JIRA

Team Services

Rally

Job description

• Maximize product value and Development Team output through partnership with engineering on creation, maintenance, and prioritization of the product backlog
• Provide product vision, domain knowledge, and direction aligned with Caterpillar’s goals and customer value
• Own the success and quality of the product
• Manage complex, cross-product initiatives, including prioritization, roadmap definition, and elaboration of epics and features
• Integrate and align roadmaps and experiences across dependent product teams
• Develop deep understanding of users and their processes, including triggers, steps, roles, and outcomes
• Frame and plan new opportunities by articulating problems or opportunities, impact, assumptions, and risks
• Collaborate with stakeholders to understand business goals and facilitate solutioning and brainstorming activities
• Lead definition of major experience elements across functions and domains
• Help improve dealers’ workflows and customer experiences for technology and VisionLink subscriptions

Requirements

• Bachelor’s degree preferably in Computer Science, Information Systems, Communications, Engineering or related field or equivalent working experience
• Strong experience in digital product management, user experience, user research, digital strategy, or related function
• Superb communication, presentation, storytelling, interpersonal, and analytical skills
• Ability to work well within multiple teams including business/commercial partners, cross-product portfolio, development, and field-facing arms of an organization
• Experience working in an Agile environment while simultaneously managing multiple priorities
• Experience utilizing experience mapping techniques, including user story mapping, object mapping (OOUX), and assumption mapping
• Professional experience with heavy equipment technology solutions, business applications, and/or fleet management
• Knowledge of decision-making processes and associated tools and techniques
• Knowledge of effective communication concepts, tools, and techniques
• Knowledge and experience with software product business aspects and operations
• Knowledge of software product management and software product development lifecycles
• Knowledge of User Acceptance Testing (UAT) activities, tasks, tools, and techniques
• Experience managing projects using Product Management and/or Agile software tools such as Aha, ProductBoard, Azure DevOps, JIRA, Team Services, or Rally
• Visa sponsorship is NOT available for this position
• Successful completion of a drug screen required as a condition of employment

Core Competencies

Demonstrates expertise in digital product management, user experience, and Agile methodologies, with a strong focus on maximizing product value and enhancing customer experiences. Proficient in utilizing experience mapping techniques and managing complex cross-product initiatives to align with business goals.

Highest-signal resume keywords

• Digital Product Management
• User Experience
• Agile Methodologies
• Experience Mapping Techniques
• Heavy Equipment Technology Solutions

Hard Skills

• User Research
• Digital Strategy
• User Acceptance Testing (UAT)
• Software Product Management
• Software Product Development Lifecycle

Soft Skills

• Communication Skills
• Presentation Skills
• Interpersonal Skills
• Analytical Skills
• Storytelling Skills

Industry Keywords

• Fleet Management
• Business Applications
• Decision-Making Processes
• Cross-Product Initiatives
• Product Backlog

Tools & Technologies

• Aha
• ProductBoard
• Azure DevOps
• JIRA
• Rally