Senior Product Manager, Claims

Garner Health; New York (NY); Remote; USD 175,000 - 220,000; Full time

Job summary

An innovative company is seeking a Senior Product Manager to lead the Claims team in building a verticalized claims platform. This role involves owning the product roadmap, enhancing patient reimbursement experiences, and collaborating with internal teams to drive impactful solutions. With a commitment to improving healthcare affordability, this position offers the chance to make a significant difference in the industry. Join a rapidly growing team that values autonomy, teamwork, and exceptional results in a fully remote environment.

Benefits

Flexible PTO

Medical/Dental/Vision plans

401(k)

Equity incentives

Teladoc Health

Qualifications

• 4+ years of product management experience in a fast-paced environment.
• Hands-on experience in software engineering or data science.

Responsibilities

• Own the claims product and roadmap, enhancing user-facing experiences.
• Drive feature development from ideation to launch and iteration.

Skills

Product Management

SQL

Communication Skills

Analytical Skills

Software Engineering

Data Science

Problem Solving

Education

Degree in Computer Science or Engineering

Job description

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Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we've developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award-winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career.

About the role:

We're looking for a Senior Product Manager to join our Claims team. This role reports to the Director of Product Management. The Claims team is responsible for building a verticalized claims platform and user-facing experience that delivers these incentives quickly and reliably across multiple payment rails.

This position is fully remote.

What you will do:

• Own our claims product and roadmap, including our patient-facing reimbursement experience, claim adjudication system, internal operational tools, and third-party integrations.
• Be responsible for directly improving healthcare affordability and outcomes for patients and employers by delivering a compelling, seamless financial incentive.
• Develop a deep intuition for user needs—including members, internal teams, and administrators—and use that to drive your roadmap and help shape the overall product strategy.
• Drive new feature development from start to finish: from ideation, requirements gathering, documentation, product development, launch, and iteration.
• Define what success looks like, ensure we have the data in place to measure progress, and rally the team around what winning looks like and how we get there.
• Example projects might include:
• Improving our adjudication systems to increase the speed and accuracy of reimbursement for patients.
• Providing patients with real-time visibility into their claims to enable them to understand better when they'll be reimbursed.
• Developing partnerships and integrations with third parties to enable direct payment to providers.
• Building internal applications that enable our Concierge team to resolve complex claim-related questions quickly.

What you will bring to the team:

• 4+ years of product management experience.
• Hands-on experience as a software engineer or data scientist and/or a degree in computer science or engineering.
• Proficient in SQL, able to write queries, analyze data, and generate insights to inform product decisions.
• High autonomy and ability to take ownership of complex, unscoped problems.
• A relentless learner with a proven track record of diving deep into large, complex domains and becoming the go-to expert.
• Exceptional communication skills, both written and verbal, with the ability to clearly articulate the vision and drive execution across teams and stakeholders.
• Strong analytical skills, using data to guide product intuition and decisions.
• Bonus points if you have experience building financial products, working with healthcare claims data, or building/managing large-scale data systems.
• A willingness to "roll up your sleeves" and do whatever is necessary to ensure company success.
• Experience working in a rapidly evolving startup environment.
• A desire to be a part of our mission to improve the U.S. healthcare system.
• Authorization to work lawfully in the United States of America as Garner does not engage in immigration sponsorship at this time.

Compensation Transparency:

The target salary range for this position is $175,000-$220,000. Individual compensation will depend on qualifications, skills, and applicable laws. In addition to base salary, this role is eligible for equity incentives and benefits such as flexible PTO, Medical/Dental/Vision plans, 401(k), Teladoc Health, and more.

Fraud and Security Notice:

Please be aware of recent job scam attempts. Our recruiters use getgarner.com email domain exclusively. If contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain, report it to law enforcement and to [e-mail].

Equal Employment Opportunity:

Garner Health values diversity and is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, political views, or other protected characteristics.

We are committed to providing accommodations for individuals with disabilities during our recruiting process. Contact us at [e-mail] for assistance.

Senior level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management and Marketing

Industries

• Software Development