Senior Product Manager: Transform Customer Experience & AI

Capital One Group; New York (NY); On-site; USD 219,000 - 250,000; Full time

Job summary

Capital One is seeking Senior Manager-Level Product Managers to lead strategy, development, and execution of high-impact initiatives within the US Card portfolio. You will define long-term roadmaps, collaborate with engineering, data, fraud and servicing teams, and mentor a high-performing PM group to deliver scalable, customer-centric solutions.

The role focuses on transforming digital experiences, leveraging data-driven insights, and aligning product outcomes with business value across

Qualifications

• Bachelor’s or Master’s degree in a quantitative field or related field, or equivalent experience.
• Bachelor’s degree with at least 4 years of Product Management experience.
• Experience translating business strategy into consumer-facing digital products.

Responsibilities

• Define long-term product roadmaps aligned with business strategy and customer needs.
• Lead cross-functional teams to deliver scalable, customer-centric solutions.
• Mentor and grow a high-performing PM team.
• Collaborate with Fraud, Recoveries, and Digital Servicing product areas to drive value.

Skills

Strategic thinking

Cross-functional leadership

Education

Bachelor’s or Master’s Degree in a quantitative field or related

Bachelor’s degree + 4 years PM experience

Job description

Capital One is seeking Senior Manager-Level Product Managers to lead strategy, development, and execution of high-impact initiatives within the US Card portfolio. You will define long-term roadmaps, collaborate with engineering, data, fraud and servicing teams, and mentor a high-performing PM group to deliver scalable, customer-centric solutions.

The role focuses on transforming digital experiences, leveraging data-driven insights, and aligning product outcomes with business value across