Product Manager - AI Strategy for Card Servicing

Capital One Group; Chicago (IL); Hybrid; USD 150,000 - 171,000; Full time

Job summary

Capital One is seeking a Manager of Product Management for Card Servicing AI Strategy to reimagine the status quo and drive customer experiences through technology. You will translate demand into strategic roadmaps, scale AI automation with the platform, and lead analytics to inform high-impact enhancements.

This hybrid role partners across teams and locations to deliver enterprise value. The role emphasizes human-centered, business-focused, and technology-driven leadership within Capital One's

Qualifications

• Bachelor's or Master's in quantitative field, or Business/Marketing
• Or Bachelor's with at least 3 years of Product Management experience

Responsibilities

• Translate Demand into Roadmaps: Deconstruct complex business and customer needs into actionable, strategic roadmaps
• Scale AI Automation Capabilities: Partner with tech and design teams to integrate automation into the platform with scalable, compliant solutions
• Lead Platform Analytics & Instrumentation: Implement data instrumentation to visualize product data and extract actionable insights

Skills

Roadmapping

Product Management

Stakeholder Alignment

Data Analytics

Education

Bachelor's or Master's in quantitative field or Business/Marketing

Job description

Capital One is seeking a Manager of Product Management for Card Servicing AI Strategy to reimagine the status quo and drive customer experiences through technology. You will translate demand into strategic roadmaps, scale AI automation with the platform, and lead analytics to inform high-impact enhancements.

This hybrid role partners across teams and locations to deliver enterprise value. The role emphasizes human-centered, business-focused, and technology-driven leadership within Capital One's