Senior Product Manager, AI-Driven Banking and Disputes

Q2; Austin (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring Program

Health & Wellness Benefits

Generous paid parental leave

Community Volunteering & Company Phil…

Employee Peer Recognition Programs – “

Job summary

Q2 is seeking a Senior Product Manager to lead the Centrix DTS product suite for financial institutions of all sizes. You will define and drive product strategy with internal and external partners, and deliver AI‑enhanced experiences that improve customer service and reduce losses.

You will partner with cross‑functional teams and travel to other Q2 offices and clients bi‑monthly. Join a collaborative, growth‑focused culture that values learning, mentorship, and making an impact across the

Qualifications

• Demonstrable experience in software product management.
• Strong team leadership, including building, growing, motivating, and mentoring high‑performance teams.
• Excellent verbal, written, and interpersonal communication skills.
• Excel and data analysis proficiency.
• Fluent written and oral English.

Responsibilities

• Own the product roadmap and lifecycle for Q2 product related solutions.
• Define and execute product strategies aligned with customer needs, market trends, and business objectives.
• Develop business cases, pricing, packaging, financial forecasts, and investment recommendations for new products and enhancements.
• Partner with Engineering and Product Owners to prioritize initiatives and deliver high‑quality solutions.
• Monitor product performance, adoption, financial results, and customer feedback to drive continuous improvement.
• Collaborate across Product, Engineering, Sales, Marketing, Finance, Compliance, and Operations to successfully deliver product initiatives.
• Represent the product with customers, prospects, and industry stakeholders, serving as a subject matter expert on commercial payments and digital banking.
• Communicate product strategy, roadmap, and business value to executive leadership and key stakeholders.

Skills

Software product management

Team leadership

Verbal & written communication

Data analysis

English fluency

Pendo experience

Education

Bachelor’s degree

Tools

Pendo

Job description

Q2 is seeking a Senior Product Manager to lead the Centrix DTS product suite for financial institutions of all sizes. You will define and drive product strategy with internal and external partners, and deliver AI‑enhanced experiences that improve customer service and reduce losses.

You will partner with cross‑functional teams and travel to other Q2 offices and clients bi‑monthly. Join a collaborative, growth‑focused culture that values learning, mentorship, and making an impact across the