Senior Product Manager: AI Copilot for Inbox

Front; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Equity

Private health insurance

Paid parental leave

Flexible time off

Work from home Mon & Fri

Wellness days

Winter break

Lifestyle stipend

Job summary

Front is seeking a Senior Product Manager for its Copilot team. You will own the strategy, roadmap, and execution for the AI assistant embedded in Front’s inbox, helping teams triage, collaborate, and resolve high-stakes customer conversations.

You will work with engineering, design, data, and sales to deliver fast, high-quality AI-driven improvements. You will drive the product with strong design and systems thinking, maintain a customer-centric mindset, and communicate effectively with

Qualifications

• 7+ years of product management in a technology-driven environment.
• Strong design thinking and systems thinking skills.
• Demonstrated fluency with AI and AI tooling.

Responsibilities

• Own the product vision, strategy, and roadmap for Front’s Copilot product, prioritizing impact.
• Use quantitative and qualitative data, research, and user feedback to identify opportunities and improvements.
• Lead end-to-end product development from problem definition through launch and iteration.
• Partner with engineering and design to drive outcomes and collaborate with cross-functional teams (marketing, data, sales, GTM).
• Drive clarity and alignment among executives and key stakeholders.

Skills

7+ years PM

Design thinking

AI fluency

Stakeholder management

Customer empathy

Communication

Execution

Ownership mindset

Job description

Front is seeking a Senior Product Manager for its Copilot team. You will own the strategy, roadmap, and execution for the AI assistant embedded in Front’s inbox, helping teams triage, collaborate, and resolve high-stakes customer conversations.

You will work with engineering, design, data, and sales to deliver fast, high-quality AI-driven improvements. You will drive the product with strong design and systems thinking, maintain a customer-centric mindset, and communicate effectively with