Role overview
Own product strategy and delivery for fundraising intelligence, shaping how data and AI support frontline fundraisers. The role spans discovery through launch and ongoing improvement, with a focus on CRM capabilities, donor intelligence, and tools that help nonprofit organizations work more effectively.
Responsibilities
- Set and champion a product vision that connects customer needs, data and AI opportunities, and business goals.
- Identify and validate opportunities for AI-enabled fundraising features and improved CRM capabilities.
- Lead the product lifecycle, translating discovery into requirements and user stories, then guiding delivery, launch, and iteration.
- Engage nonprofit customers to understand their workflows, constraints, and measures of success.
- Maintain the roadmap, prioritize work, and partner with Design, Engineering, Sales, Customer Success, and Marketing.
- Define product KPIs, use customer feedback and data to improve outcomes, and communicate progress and risks to leadership.
Requirements
- At least five years of product management experience, ideally in B2B SaaS or enterprise software.
- A record of delivering and scaling products in fast-paced, cross-functional settings, including ownership of strategy and roadmaps for complex domains.
- Familiarity with Agile delivery, Scrum principles, and backlog management.
- Technical fluency to work effectively with engineers and shape sound product plans.
- Clear written and verbal communication, customer empathy, and the ability to move from strategy to shipped outcomes.
- Experience with external partnerships and integrations, and the ability to work autonomously.
Nice to have
- Familiarity with CRMs, ERPs, fundraising technology, or the fundraising sector.
- Experience with AI platforms or AI-powered product features.
Benefits and work setup
- Advertised compensation is CAD $130,000–$150,000 OTE annually, based on experience, market benchmarks, and role complexity.